The VITA/TCE Hotline is operational from mid-January through April. The VITA/TCE hotline allows volunteers to clarify tax law when site references are not clear.
Partners/Sites can also find tax help is available online through the Interactive Tax Assistant tool on IRS.gov, www.irs.gov/ita.
The ITA tool is a tax law resource that takes you through a series of questions and provides you with responses to tax law questions.
- Simply answer the questions and click the “Continue Button” to progress to the next question screen.
- When you reach the response screen, you have the option to print the entire interview and the final response.
The tool is designed for use by taxpayers that were U.S. citizens or resident aliens for the entire tax year for which they’re inquiring about. If married, the spouse must also have been a U.S. citizen or resident alien for the entire tax year. For information regarding nonresidents or dual status aliens, please see Publication 519, U.S. Tax Guide for Aliens.