Real Time Calculations: Explanation of how they work

Real time calculations run independently of the tax application.  The feature is designed to allow the preparer to continue working if the tax calculation stops rendering results.  While this rarely happens, below is a description of what you an expect if the real time calculations stops rendering results:

Symptom:  Opening a return displays the “Calculating Return” without displaying the 1040 view

What can I do?

  • Click on Basic Info in an existing return and then go to the federal section.  The return will not be calculating, but you can continue to review information and/or change information.  Once the calculations are rendering a result, the return will automatically calculate when you open it back up.
  • Start New Returns.  You can go start a new return and enter the data.  The return will not be calculating, but you can continue to enter the information.  Once the calculations are rendering a result, the return will automatically calculate when you open it back up.

What will I see?

You will see the following on the top menu bar when the real time calculations are not rendering a result.

calculations-not-available

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