Update: resolved 6:00 AM EST
Problem: The change password feature is currently not working as designed.
Symptom: If you change your password, the system is not recognizing your new password.
Solution: We have resolved the issue, but due to the significant number of training classes being conducted this afternoon we will be pushing the solution to production on Friday morning to avoid a disruption of service.
Blog posted 1/5/2017 12:06 PM