Pro Online: Office Setup and ERO Setup

Warning:  DO NOT remove the street address from Office Setup and/or ERO Setup.

If you have removed the street address from Office setup, go to Configuration>> Office Setup and edit the Address field

If you have removed the street address from ERO setup, go to Configuration>> ERO Setup and edit the Address field

Your returns cannot be processed without a blank address.  We are in the process of Process Center Rejecting (Validation Error) any states that have been submitted to us with a blank address.

Below is an example of the Validation errors you will receive indicating the return is Processing Center rejected:

 

0124 validation errors removing address

Blog Posted 01/23/2017   10:21 AM EST

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