NY Reject R0800 — Preparer Information must be Present — Update 2/2/17

Update 2/2/2017  10:22 AM — You may now resubmit any returns rejected for NY R0800

Steps to submitting these rejected returns:

(1) Open the Return

(2) Select the E-file Section

(3) Click through the pages (they have already been completed the first time a transmission was attempted).

(4) Select to Send the State Only if the federal return has already been accepted.

0125 mark to send state only

(5) Click OK on the warning box that the federal return will not be filed

0125 warning that the federal will not be sent

(6) When you get to the Submission page you have 2 options

Option 1 (Recommended) If the preparer/user conducting this task has the ability to Send to IRS Enabled in their Security Template, you can click

0124 save and transmit

You will then get a confirmation page that the return was transmitted. click Main Menu to return to the Welcome Page

0124 save and transmit confirmation

Option 2: The preparer can open each return and go through the same process as above, when they get to the Submission page in e-file, we recommend that you select the option of Ready for Retransmit

0124 ready to retransmit

Then select Save and Exit Return.  Once you have completed this for each return, you can send multiple returns from Transmissions.

Click Select on Transmissions

Reminder:  Only the returns with the status of Complete or Complete(Flagged for Retransmissions)

Click Add Returns

0124 add returns

Select the return(s) with the status of Transmitted (Flagged for Retransmit) and click Add Returns.  the return(s) will be removed from the window.  Click the X in the upper right hand corner.

0124 select flagged return (2)

This adds the return(s) to the normal transmission list.  Proceed as normal by selecting the Transmit to the IRS button.

Blog Posted 01/29/2017   10:34 PM EST

 

We have approximately 640 rejects for this code.  We are looking at this now.  — No action required at this time

Note:  Make sure you have a street address in your office setup and ERO Setup.

Blog Posted 02/01/2017  9:56 AM EST

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