Virginia State Returns Receiving Unexpected Error

3/8/2017 – 3:48pm – We are no longer receiving reports of the sporadic issue related to VA. We will continue to monitor and provide updates as necessary.

3/8/2017 – 3:27pm – We are receiving reports of users creating VA returns and receiving the below error message. This appears to be occurring when selecting “Enter Myself” within the VA return or “Continue” when attempting to save entries when exiting the state return. This is NOT widespread. If you receive the below screen, select the “Back” button in your browser to return to your account.

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