Pro Online: Activate/Inactivate Users

Instructions for Deactivating Users/Preparers

Click the checkbox next to the User/Preparer that needs to be deactivated.

Q:  Can the site administrator still access the returns prepared by a user marked as inactive?

A:  Yes, as long as the site administrator has the ability to see all returns

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If you need to change a Preparer/user from inactive to Active, change the status dropdown to Inactive and click the box next to the Preparer/User that needs to be activated

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Users that have been deactivated will receive the following message when they attempt to login to the Pro Online application (applies to all years since they use the same URL)

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Blog Posted 06/19/2017

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