Category: Scanned Documents

Scanned Documents: File Name Restrictions

19 Jan 22
Kim Manuel
No Comments

Preparer’s uploading documents to scanned documents inside the application

  • Must be a PDF
  • Cannot use a period (.) in the file name
    • kim.my.file.pdf (not acceptable)
    • kim my file.pdf (acceptable)
    • kim_my_file.pdf (acceptable)

Note:  We are working to display a better validation message that explains the file name or format is not valid

Verified:  The taxpayer can upload a file with a period (.) in the file name and you will be able to access from scanned documents from inside the application

Scanned Documents: Available to all Pro Online Sites for TaxSlayer 2021

27 Jul 21
Kim Manuel
No Comments

We are super excited to announce that all TaxSlayer Pro Online sites will have access to the Scanned Document feature. Access will be controlled at the site level with the use of Security Templates. By default, the security templates assigned by TaxSlayer will have access to Scanned Documents.

  • Sites must have the ability to scan documents to PDF
  • Sites must have the ability to securely store the document until they upload it to the tax return
  • PDF files will be automatically deleted in November of each tax year (not every 14 days)

Are there any file size limitations?

Yes, each individual file cannot exceed 5 meg and total file size per tax return is 25 meg

Does the preparer have the ability to delete the documents associated with the return?

Yes, this is based on the security template assigned to the user