Category: Update Alert

TaxSlayer Offices Closed Easter Sunday

03 Apr 26
Craig Smith
No Comments

TaxSlayer offices will be closed on Sunday, April 5th for Easter. Normal in-season support hours will resume on Monday, April 6th at 8:00am ET.

“View Form” Now Available For Schedule 1-A

01 Apr 26
Craig Smith
No Comments

We added a “View Form” print icon to the Additional Deductions menu when any of the sub-menus have been completed. You can now only generate the Schedule 1-A when you want rather than sifting through the entire return PDF.

Prior Year Comparison Utility Just Got Better!

30 Apr 24
Craig Smith
No Comments

With this mornings deployment, the Prior Year Comparison utility on the Summary/Print page has been enhanced to better serve you and the taxpayers you serve! Check out the highlights and screenshots below.

  • PYC now expanded to include the current year compared to the prior two years allowing for a three-year comparison
  • Expanded line items have been added to the PYC utility to give more itemized insight when comparing year over year
  • Preparers can now manually plug in prior year values to compare to the current year return when prior year data is not available
  • An option to print the PYC is now available

 

Off-Season VITA/TCE Support Hours Begin April 24th

21 Apr 23
Craig Smith
No Comments

On Monday, April 24th, TaxSlayer VITA/TCE support will resume off-season hours of Monday through Friday from 8am-5pm ET. Support will not be available weekends.

  • Monday – 8a-5p
  • Tuesday – 8a-5p
  • Wednesday – 8a-5p
  • Thursday – 8a-5p
  • Friday – 8a-5p
  • Saturday – CLOSED
  • Sunday – CLOSED

VITA/TCE Support – November 16th Update

15 Nov 22
Craig Smith
No Comments

TaxSlayer VITA/TCE support will be unavailable on Wednesday, November 16th from 12:45pm – 2:15pm ET.

VITA/TCE Customer Support – Wednesday, September 23rd

22 Sep 20
Craig Smith
No Comments

TaxSlayer VITA/TCE support will be closed on Wednesday, September 23rd from 8:00am – 9:30am ET for a division meeting. Normal off-season support hours will resume at 9:30am ET.

VITA/TCE Customer Support – Monday, August 24th

21 Aug 20
Craig Smith
No Comments

VITA/TCE phone support will be closed on Monday, August 24th from 8am-9:30am ET for a company meeting. E-mail support will remain available.

TaxSlayer VITA/TCE Support Closed for 4th of July Holiday

01 Jul 20
Craig Smith
No Comments

We hope everyone has a safe and enjoyable Fourth of July Weekend! TaxSlayer VITA/TCE Support will be closed on Friday, July 3rd and will resume normal off-season hours on Monday, July 6th at 8:00am ET.