Category: Breaking News

Trending News that potentially impacts your sites: Cellular Outage

22 Feb 24
Kim Manuel
No Comments

Report: AT&T, T-Mobile, Verizon experiencing nationwide cellular outage

A cellular outage Thursday morning in the United States is being reported by AT&T, T-Mobile, Verizon and other network users.

More than 800 service outages of U.S. wireless carriers Verizon and T-Mobile were also reported on the platform.

Runtime Error: Pro Online 2021 [RESOLVED]

05 May 22
Kim Manuel
No Comments

Update:  This has been resolved.  You may experience a bit of slowness when you open the first return.

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We are getting the following error when trying to open an 2021 return:

Server Error in ‘/2021/avalon’ Application.

We have opened a critical ticket with our engineering team.

TaxSlayer VITA/TCE Support: Closing for Thursday, February 6th

06 Feb 20
Craig Smith
No Comments

Due to expected Severe Weather in the Southeast, TaxSlayer offices will be closing at 3:00pm ET. Normal support hours are expected to resume on Friday, February 7th at 8:00am ET.

TaxSlayer Pro Online: Scheduled Maintenance – 11/19/19

19 Nov 19
Craig Smith
No Comments

The site will be placed in scheduled maintenance this evening, Tuesday, November 19th beginning at 7:30pm ET. Scheduled maintenance should last until 10:00pm ET. During the maintenance window, access to the Practice Lab and TaxSlayer Pro Online will be unavailable.

VITA/TCE Support for Wednesday, November 20th

19 Nov 19
Craig Smith
No Comments

On Wednesday, November 20th, TaxSlayer VITA/TCE support will be available from 8am-11am ET. We will be closing at 11am ET for a company-wide event.