9:11am ET – All TaxSlayer Production Systems are actively running as expected at this time.

The Crowdstrike Incident is impacting a large number of businesses that use Microsoft Windows to host files.  This is currently impacting your ability to open returns and print returns from the client list.  Our IT team is closely monitoring the “Crowdstrike Incident” and is following any guidelines released to lessen or eliminate the impact on our applications and services.

Article about outage

You may experience pages with the following wording:

We’re Sorry

We experienced a problem.

This error has caused you to be logged out of your account. We have been notified and are currently working to correct the problem.

We’re excited to announce that TaxSlayer Pro Online now supports a “1040 Estimated Payments Calculator” tool. This tool is housed under the Payments & Estimates menu > Vouchers for 20XX Estimated Tax Payments. Below is a series of screenshots highlighting this new tool.

Users will see the current year column auto-populated from data in the return. The next years column is where users can enter data for next year.

After entering all applicable information, the bottom of the 2nd page will display the estimated tax as well as the suggestion quarterly payments to make during the year. Currently, users will need to manually enter this amount in the Vouchers for Estimated Tax Payments menu. We have entered an enhancement to offer an option to auto-fill the calculated quarterly payment into the Vouchers for Estimated Tax Payments menu.

After completing the 1040 Estimated Payments Calculator tool, users have the option to generate a PDF shown below.

With this mornings deployment, the Prior Year Comparison utility on the Summary/Print page has been enhanced to better serve you and the taxpayers you serve! Check out the highlights and screenshots below.

• PYC now expanded to include the current year compared to the prior two years allowing for a three-year comparison
• Expanded line items have been added to the PYC utility to give more itemized insight when comparing year over year
• Preparers can now manually plug in prior year values to compare to the current year return when prior year data is not available
• An option to print the PYC is now available

Report: AT&T, T-Mobile, Verizon experiencing nationwide cellular outage

A cellular outage Thursday morning in the United States is being reported by AT&T, T-Mobile, Verizon and other network users.

More than 800 service outages of U.S. wireless carriers Verizon and T-Mobile were also reported on the platform.

Update:  This has been resolved.  You may experience a bit of slowness when you open the first return.

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We are getting the following error when trying to open an 2021 return:

Server Error in ‘/2021/avalon’ Application.

We have opened a critical ticket with our engineering team.

Due to expected Severe Weather in the Southeast, TaxSlayer offices will be closing at 3:00pm ET. Normal support hours are expected to resume on Friday, February 7th at 8:00am ET.

The site will be placed in scheduled maintenance this evening, Tuesday, November 19th beginning at 7:30pm ET. Scheduled maintenance should last until 10:00pm ET. During the maintenance window, access to the Practice Lab and TaxSlayer Pro Online will be unavailable.

On Wednesday, November 20th, TaxSlayer VITA/TCE support will be available from 8am-11am ET. We will be closing at 11am ET for a company-wide event.