Scenario: You receive the following message on the Submission page in the E-file section:
Solution: Each preparer must have a SIDN assigned to their username. Navigate to Configuration>>Preparer Menu
Select Edit for each preparer
Click the Pull from Office Link underneath the PTIN or SIDN field
Date Entry Only, no PTIN Required should NOT be selected
Below is an example of a Preparer Setup that will generate the above error.
Blog Posted 01/24/2017 3:54 PM EST