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2020 State Only e-file: Temporarily turned off [RESOLVED]

15 Feb 21
Kim Manuel
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We have temporarily turned off state only efile to troubleshoot a problem with the associated federal return.

Scenario:  You select to send the return as “state only”

Problem:  The state only return flag was not set properly and the federal return was also sent, which was most likely rejected, which flagged your state only returns as “dead” in our system.

Solution:  We have this as a high priority issue and are working on a solution.  Once we have the issue resolved, we will update this post with instructions on how to identify and resend your state only returns.

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