1/23/20 9:15am Update: As we progress towards a long-term solution, currently, any security template at your site(s) cannot be edited or deleted. New security templates can still be created, if needed.
1/22/20 7:30pm Update:You will need to use the security template titled ADMINISTRATOR (TS) rather than using the ADMINISTRATOR at the top of your security template list in the Preparer’s menu.
1/22/20 6:08pm Update: We are working on a solution that will prevent this from happening in the future, but it is still missing…hum…”Where’s Waldo?”
1/22/20 3:43pm Update: We are still working to resolve this issue.
1/22/20 – Update: The Administrator (TS) template has been mistakenly removed again.
Update: Update: You will need to use the security template titled ADMINISTRATOR (TS) rather than using the ADMINISTRATOR at the top of your security template list in the Preparer’s menu.
Important Information
- Due to having to recreate and assign to users that inadvertently lost their ADMINISTRATOR account, if you had a blank security template it is now filled with ADMINISTRATOR (TS). DO NOT try to remove it to blank, ADMINISTRATOR (TS) has the same privileges as the blank security template when you setup your admin accounts from the TaxSlayer link you received
- You will see ADMINISTRATOR (TS) in your security template list and it will be assigned to the users that used to have a blank security template and ADMINISTRATOR. DO NOT delete it.
- You may also see ADMINISTRATOR (TS) twice in your list when you select a security template when setting up a preparer. You can use either, the first one in the list is the one located in your Security Template page and 2nd one is the one we assigned down. Both have the same privileges.
Below is an example of what ADMINISTRATOR (TS) looks like under your site’s Security Template page:
Update: If you temporarily saw ADMINISTRATOR 21 in your list, it has now been renamed to Administrator. Remember you can run your User Name report to ensure that all users have the appropriate user name assigned to them.
Sounds like something from a made for TV movie, but yes…the ADMINISTRATOR security template we assigned to every site is missing. It was inadvertently removed from the system and we are working to recover it.