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VITA/TCE Phone Support (RESOLVED)

25 Jan 19
Craig Smith
No Comments

1/25/19 – 7:15pm ET

Phone services have been restored. We apologize for any inconvenience this may have caused.

1/25/19 – 7:00pm ET

Phone support is currently unavailable. We are investigating with the service provider. E-mail and chat support are still available.

Release Notes: Monday, January 28th at 5:00am ET

25 Jan 19
Craig Smith
No Comments

Returns will be placed in maintenance on Monday, January 28th to release software updates.

1099-INT

  • Update the Foreign Tax Withheld box to reflect “Box 6” instead of “Box 7” (Issue 2370)

1099-R

  • Updating 1040 line references within the 1099-R warning prompted when reporting Code 3 in Box 7 (Issue 2368)

MARYLAND

  • Correct a calculation issue where the state and local general sales tax was carrying to Line 17b instead of state and local income tax (Issue 2419)

 

*Click here to download a PDF of our Cumulative Release Notes.

Release Notes: Friday, January 25th at 5:00am ET

24 Jan 19
Craig Smith
No Comments

The site will be placed in maintenance on Friday morning to release some program updates but mostly back-end maintenance.

1040 PDF

  • Corrected a print issue when a MFS return was printing the Spouse name in the 1040 Header for MFJ spouse name fields (Issue 2486)

DELAWARE

  • Correct a calculation issue in the DE Nonresident program when filing status Single for Pension Subtraction. The Federal Column, Line 23 was populating a value when no value present in State Column (Issue 2347)

STACKED COPY OF SCHEDULES 1 – 3

  • Correct a print alignment issue on the stacked copy of Schedule 1 through 3 where the Foreign Tax Credit amount was carrying to incorrect line (Issue 2453)

 

*Click here to download a PDF of our Cumulative Release Notes.

Release Notes: Thursday, January 24th at 5:00am ET

23 Jan 19
Craig Smith
No Comments

The site will be placed in maintenance to release some program updates.

1040 VIEW

  • Correct a display issue where the spouse name was not showing when MFS (Issue 2398)
  • Correct a display issue where net Schedule C profit/loss was carrying to the QBID line (Line 9) instead of being shown on Line 6 (Issue 2263)
  • Correct a checkbox display issue where the CTC box was being marked instead of ODC box for qualifying person(s) (Issue 2470)

ALABAMA

  • Correct a print issue from the State PDF View where not all forms were generating (all forms generated from Summary/Print) (Issue 2365)

E-FILE

  • Correct an issue where a future direct debit date could not be selected for the Federal amount due (Issue 2449)

MISSISSIPPI

  • Add the ability to adjust how alimony payments were allocated between TP/SP (Issue 2379)

NEBRASKA

  • Correct an issue related to Federal interest reported with an amount listed as taxable to NE which caused the calc/prints to break on the return (Issue 2459)

TAXPAYER NOTES

  • Limiting taxpayer note entries to 200 characters in length (Issue 2358)
    • This has only been implemented when adding/editing notes from the Client List

 

*Click here to download a PDF of our Cumulative Release Notes.

Release Notes: Wednesday, January 23rd at 5:00am ET

22 Jan 19
Craig Smith
No Comments

Returns will be placed in maintenance on Wednesday, January 23rd to release a few software updates.

CALIFORNIA

  • Removing additional fields from the “Additional Personal Information” menu that do not carry to a CA return (Issue 2426)
  • Correct an issue where initially creating CA returns is not immediately loading the state sub-menu page (Issue 2450)

COLORADO

  • Correct an issue where QBID was being added back in to the Federal Taxable Income that carried to Line 1 of the CO return (Issue 2448)

ILLINOIS

  • Correct an issue where the Schedule 1299C, Credits Carried Forward menu is opening up blank (Issue 2442)

OHIO

  • Correct an issue where the “County and School District” info menu is opening up blank within the SD-100 menu (Issue 2447)

 

*Click here to download a PDF of our Cumulative Release Notes.

Release Notes: Tuesday, January 22nd at 5:00am ET

21 Jan 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, January 22nd to release some updates for the software.

ARIZONA

  • Removing a duplicated entry field within the Credit for Contributions Made or Fees Paid to Public Schools menu (Issue 2417)

FEDERAL

  • Remove Tuition and Fees Deduction in Adjustments menu so it no longer calculates in 2018 program (Issue 2389)
  • Remove the checkbox for claiming spouse’s exemption when filing MFS
  • Correct the issue related to QBID where the Schedule C required a value within the “Business Name” field to trigger applicable QBID calculations (Issue 2266)

PENNSYLVANIA

  • Correct an issue where calculated Use Tax was not being included in the total amount due (Issue 2394)
  • Correct an issue where 1099-R entries with Code 4D and 7D are incorrectly carrying to PA-40, Line 1a (Issue 2346)

TENNESSEE 

  • Correct an issue where a MFS return was receiving the MFJ exemption amount (Issue 2400)

VIRGINIA

  • Correct an issue within the Use Tax menu where the drop-down for city was not saving the selection when exiting the state return (Issue 2404)

 

*Click here to download a PDF of our Cumulative Release Notes.

TaxSlayer Pro Online: Chat Support Unavailable (RESOLVED)

19 Jan 19
Craig Smith
No Comments

1/21/2019

Chat support is now available.

1/19/2019

VITA/TCE chat support is currently unavailable at this time. Phone and e-mail support are still available during normal support hours.

Release Notes: Monday, January 21st at 5:00am ET

18 Jan 19
Craig Smith
No Comments

The site will be placed in maintenance on Monday, January 21st to release a few updates.

ALABAMA

  • Correct the prompting of an erroneous e-file block for Schedule HOF when applicable data provided in state program (Issue 2366)
  • Correct the prompting of an erroneous e-file block related to missing information on the Schedule HOF when the Schedule HOF is not needed on the return (Issue 2364)

ARKANSAS

  • Correct a calculation issue with AR1000D, Line 12, Columns A and B as it relates to Capital Losses between TP and SP (Issue 2412)

 

*Click here to download a PDF of our Cumulative Release Notes.