TaxSlayer offices (including VITA/TCE Support) will be closed Monday, December 31st through Tuesday, January 1st. Normal support hours will resume on Wednesday, January 2nd at 8:00am ET. We hope everyone has a safe and happy New Year!

We will be placing the site in maintenance on Friday, December 28th to release mainly back-end program updates and the below customer facing update.

REPORTS

• Update the text found on the top of the Reports menu to be more consistent with the new Report menu categories

We will be placing the site in maintenance on Thursday, December 27th to release a series of back-end updates. No customer facing updates are scheduled.

We will be placing the site in maintenance on Thursday morning to release the below updates.

1040 VIEW

• Update a display issue where Child Tax Credit was being marked instead of Other Dependent Credit when applicable (Issue 2218)

1099-INT/OID/DIV

• Remove the current requirement to provide a TIN

E-FILE BLOCK

• Correct an issue where a 1099-DIV with only tax-exempt dividend interest was prompting a blank 1099-DIV e-file block (Issue 2243)

FILING STATUS WIZARD

• Update referenced years for the upcoming 2018 filing season (Issue 2223)

INACTIVITY TIMER INSIDE THE RETURN

• Update the inactivity timer to 15 minutes when inside of the return per IRS Security Summit regulations for the upcoming season

REFUND GENERATOR

• Update the Refund Generator display when inside a return to make it more distinguished when a balance is owed to the IRS and/or state(s)

*Click here to download a PDF of our Cumulative Release Notes.

The site will be placed in maintenance on Tuesday, December 18th to release the below updates.

E-FILE BLOCK

• Correct a one-off issue where an incorrect e-file block was prompted for a 1099-R when a PSO Exclusion was reported (Issue 2193)

EIC CHECKLIST

• Correct an issue where two questions on the EIC Checklist, when answered, were not saved when returning to the checklist menu (Issue 2248)

HEALTH INSURANCE

• Adding the new exemption Code G for “General Hardship” to the exemption drop-down selection (Issue 2229)

*Click here to download a PDF of our Cumulative Release Notes.

If you have attempted to view one of our TaxSlayer training videos in the Practice Lab but only see a white screen instead, this post is for you.

All Practice Lab videos support Closed Captioning and for that reason, Adobe Captivate is used to create the videos. In order to load/view videos created using Adobe Captivate, make sure Adobe Flash is enabled on your preferred Internet browser. To assist with ensuring Adobe Flash is enabled (or how to enable) on your preferred Internet browser, we have provided links below for each Internet browser which provides click-by-click instructions to enable Adobe Flash.

Note: Internet Explorer generally uses Adobe Flash by default so no action on your end may be needed if using IE. We also recommend using the latest version of your preferred Internet browser as well.

• Google Chrome
• Internet Explorer
• Microsoft Edge
• Safari
• Mozilla Firefox

Practice Returns 1 through 7 , International Practice Return,  Military Practice Return, and the Puerto Rico Practice Returns found under Section 6 of the Practice Lab have been updated using 2018 figures.

We will be placing the site in maintenance on Tuesday, December 11th to release the below update but to primarily release back-end updates.

1099-INT/DIV/OID

• Adding Payer TIN fields to accompany the already released Payer Address entry fields
  • The TIN is currently a required field but this requirement will be removed in the next couple weeks since the TIN is a not required field for Federal returns (Resolved).

CAPITAL GAIN/LOSS GRID VIEW

• The Capital Gain/Loss entry grid has been updated to include the owner of reported transaction (Taxpayer, Spouse, or Taxpayer & Spouse). This new update cleans up this view for easier Quality Review and also allows future enhancements to include the net gain/loss to also be displayed now that more real estate has been created.

*Click here to download a PDF of our Cumulative Release Notes.