5/20/25 – 5:00pm ET:

This is has been resolved.

5/20/25 – 3:30pm ET:

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A deployment is scheduled for the morning of Monday, May 12th to release the below update(s). Access to the program may be limited during a deployment.

FORM W-2

• When Form W2, Box 12 has Code II, allow Box 1 to be 0 (Program Update)

OFFICE SETUP

• Add confirmation warning when saving the Office Setup page after marking a site as inactive (Program Update)

A deployment is scheduled for the morning of Wednesday, May 7th to release the below update(s). Access to the program may be limited during a deployment.

FORM 1099-R

• Substitute 1099-R with no Payer’s ID entered is not calculating amount entered in box 2a so Form 4852 not generating in the print (Issue 3364)

SCHEDULE E – ROYALTIES

• Schedule E requiring address in error when address is not required for royalty income (Issue 3366)

TaxSlayer VITA/TCE support will be unavailable Wednesday, May 7th from 8am – 10am.

A deployment is scheduled for the morning of Wednesday, April 30th to release the below update(s). Access to the program may be limited during a deployment.

CLIENT LIST

• Make SSN visibly blue when it is available for selection to open the return (Enhancement)

REPORTS

• Old IRS Acks Report intermittently not loading (Issue 3092)

A deployment is scheduled for the morning of Wednesday, April 23rd to release the below update(s). Access to the program may be limited during a deployment.

BASIC INFORMATION

• Daytime (& Secondary)Telephone Number missing the leading parenthesis in the entry fields (Issue 3348)

HEALTH INSURANCE (Rescheduled)

• ACA question “Is your household income below 100%…” should default as unanswered instead of “No” (Issue 3336)

MARYLAND

• Reject Code: R000-00000-040 – Impacted returns can be resubmitted (Issue 3346)

A deployment is scheduled for the morning of Monday, April 21st to release the below update(s). Access to the program may be limited during a deployment.

CAPITAL GAIN/LOSS

• Update Capital Gain/Loss Summary Grid include adjustments entered on the total gain/loss amount (Enhancement)

CLIENT LIST (RESCHEDULED)

• Add visual indicator to the SSN on Client List when it is available to click to open the return (Enhancement)

On Monday, April 21st, TaxSlayer VITA/TCE support will resume off-season hours of Monday through Friday from 8am-5pm ET. Support will not be available weekends.

• Monday – 8a-5p
• Tuesday – 8a-5p
• Wednesday – 8a-5p
• Thursday – 8a-5p
• Friday – 8a-5p
• Saturday – CLOSED
• Sunday – CLOSED