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Accessing 2020 E-file Menu Error [RESOLVED]

12 May 23
Craig Smith
No Comments

5/16/23 – This issue has been resolved.

A high priority issue has been entered for our development team regarding the issue some sites are experiencing when trying to access the e-file menu in the 2020 application. The issue number is #191. This post will be updated when the issue has been resolved.

Release Notes: May 11th – 1040-X & Reports

10 May 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Thursday, May 11th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited

1040-X (2021)

  • Enable direct deposit for 2021 amended returns (Enhancement)

REPORT

  • New report that logs Dependent/Qualifying Individual information (Enhancement)
  • Display state only submissions as “State Only” on the Federal Returns Not Transmitted report (Enhancement)

Release Notes: May 9th – 1040 View, Configuration & Reports

09 May 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Tuesday, May 9th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

1040 VIEW

  • Displays spouse age as “-1” when filing status is single (Issue 173)

CONFIGURATION

  • Add option in Office Setup to display only Taxpayer info on Cover Sheet (Enhancement)

REPORTS

  • Pro Web Detailed Return Report – Add column for Federal and State accepted states (Enhancement)
  • Site Production State Detail Report not including state only e-files (Issue 10010)

Release Notes: May 4th – MN & Reports

03 May 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Thursday, May 4th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

MINNESOTA

  • Schedule M1NR, Lines 9a and 9b not populating from Schedule M1M (Issue 183)

REPORTS

  • Site Production Detail Report (Electronic and Paper) – Add columns for F8880, F2441, F1116, F2555 and Total Dependents (Enhancement)

Release Notes: May 2nd – Account Hub, NE, NY & Preparer Setup

01 May 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Tuesday, May 2nd beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

ACCOUNT HUB

  • Clicking to access Account Hub from Springboard displays 500 error (Issue 171)

NEBRASKA

  • Add input to subtract military pension from Nonresident NE application (Issue 119)

NEW YORK

  • Validation error for direct debit amounts not showing in the PDF (Issue 175)

PREPARER SETUP

  • Add “Show Password” icon to password field (Enhancement)

TaxSlayer Pro Online: Available Reports & Descriptions

30 Apr 23
Craig Smith
No Comments

CLICK HERE to open a new window to view the PDF. Click on the “Attachments” tab on the left-hand side of the screen to download the Report Descriptions PDF.

Release Notes: April 27th – SC

26 Apr 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Thursday, April 27th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

SOUTH CAROLINA

  • Update income threshold mentioned within SC Form I-335 menu (Issue 161)

Delay in Acknowledgements: ME and NJ

25 Apr 23
Craig Smith
No Comments

Industry received two updates today from two state departments concerning acknowledgements.

Maine: We are experiencing a delay in processing electronically filed 1040ME returns due to the large volume we have received over the last week.  We are currently processing April 19th and 20th dates and should have all ack’s sent out and caught up by the end of the week.

New Jersey: We are behind in sending acks due to high volume we are expecting all acks to be delivered by the end of the week.