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Release Notes: May 4th – MN & Reports

03 May 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Thursday, May 4th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

MINNESOTA

  • Schedule M1NR, Lines 9a and 9b not populating from Schedule M1M (Issue 183)

REPORTS

  • Site Production Detail Report (Electronic and Paper) – Add columns for F8880, F2441, F1116, F2555 and Total Dependents (Enhancement)

Release Notes: May 2nd – Account Hub, NE, NY & Preparer Setup

01 May 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Tuesday, May 2nd beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

ACCOUNT HUB

  • Clicking to access Account Hub from Springboard displays 500 error (Issue 171)

NEBRASKA

  • Add input to subtract military pension from Nonresident NE application (Issue 119)

NEW YORK

  • Validation error for direct debit amounts not showing in the PDF (Issue 175)

PREPARER SETUP

  • Add “Show Password” icon to password field (Enhancement)

TaxSlayer Pro Online: Available Reports & Descriptions

30 Apr 23
Craig Smith
No Comments

CLICK HERE to open a new window to view the PDF. Click on the “Attachments” tab on the left-hand side of the screen to download the Report Descriptions PDF.

Release Notes: April 27th – SC

26 Apr 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Thursday, April 27th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

SOUTH CAROLINA

  • Update income threshold mentioned within SC Form I-335 menu (Issue 161)

Delay in Acknowledgements: ME and NJ

25 Apr 23
Craig Smith
No Comments

Industry received two updates today from two state departments concerning acknowledgements.

Maine: We are experiencing a delay in processing electronically filed 1040ME returns due to the large volume we have received over the last week.  We are currently processing April 19th and 20th dates and should have all ack’s sent out and caught up by the end of the week.

New Jersey: We are behind in sending acks due to high volume we are expecting all acks to be delivered by the end of the week.

Release Notes: April 25th – SC, VT & VA

24 Apr 23
Craig Smith
No Comments

A product deployment for TaxSlayer Pro Online will occur Tuesday, April 25th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

SOUTH CAROLINA

  • Retirement deduction is limited to $3,000 for individuals age 65 or older when it should be $10,000 (Issue 149)

VERMONT

  • Tax liability is calculating when taxable income is less than $100 (Issue 134)

VIRGINIA

  • Filing status 3 is not displaying Spouse SSN on page 1 of PDF (Issue 124)

Off-Season VITA/TCE Support Hours Begin April 24th

21 Apr 23
Craig Smith
No Comments

On Monday, April 24th, TaxSlayer VITA/TCE support will resume off-season hours of Monday through Friday from 8am-5pm ET. Support will not be available weekends.

  • Monday – 8a-5p
  • Tuesday – 8a-5p
  • Wednesday – 8a-5p
  • Thursday – 8a-5p
  • Friday – 8a-5p
  • Saturday – CLOSED
  • Sunday – CLOSED

Message from GA: Delay in Acknowledgements

13 Apr 23
Craig Smith
No Comments

Software vendors received the below message from GA DOR.

We are experiencing a delay in acknowledgements being sent.  Thank you in advance for your patience as we work to resolve this issue.