Now that tax season has come and gone, our support hours have shifted to off-season hours. TaxSlayer VITA/TCE support is now available Monday – Friday from 8am-5pm ET. Closed on weekends.

The site will be placed in maintenance on Thursday, April 21st, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

ALABAMA

• Schedule DS & HOF not displaying spouse name or SSN on PDF (Issue 7184)

MONTANA

• Add Filing Status 2c when Federal is MFJ or MFS (2021 Update)

SCANNED DOCUMENTS

• Increase single file upload size to 10MB. Total upload size remains 25MB (2021 Update)

The site will be placed in maintenance on Tuesday, April 19th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

ARIZONA

• Trying to claim a dependent over age 65 not claimed on Federal is not saving entries (Issue 7164)

MINNESOTA

• Working Family Credit not calculating in some instances when applicable (Issue 7165)
• MN CRP Property ID incorrectly causing an e-file block (Issue 7168)

VERMONT

• Child Care Credit is not calculating (Issue 7162)

TaxSlayer offices will be closed on Sunday, April 17th for Easter. Customer support will reopen on Monday, April 18th at 8am ET.

Software vendors received the below message from CA FTB this morning.

“Greetings,

The State of California, Franchise Tax Board’s e-file program is currently experiencing a high volume of traffic due to the upcoming April 18, 2022 filing date. This can extend the timeframes of our 3^rd party software vendors receiving the return acknowledgments back.  Currently, it can take up to 72 hours to return back acknowledgments, once the return is received during this peak filing timeframe.“

With the upcoming filing deadline of April 18th, we wanted to provide a quick guide to adding then e-filing an Application for Extension in case any of your clients will need one. Please note that regardless of filing an extension, all balance dues must be paid no later than April 18th to avoid penalties and interest.

If starting a new return, complete the return through Basic Information. Then, go directly to the Miscellaneous Forms section > Form 4868.

Complete the Application for Extension then “Continue” to save. Next. navigate to E-file and click “File Extension”.

Follow the prompts to successfully e-file the Application for Extension.

There will be a couple additional screens to complete. Client List will display the accepted or rejected status of the extension e-filed.

The site will be placed in maintenance on Wednesday, April 13th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

CLIENT LIST

• Return count on 2021 Client List reflecting the return count from 2020 Client List at some sites (Issue 6582)

FORM 8862

• Specific returns until to access F8862 menu when applicable (Issue 7117)

4/12/22

Any outstanding 2020 acks should be returning over the next 24 hours.

We are aware many sites are waiting on acknowledgements from 2020 Federal and/or state transmissions. Our development staff is currently looking into this and hope to provide an update by mid-week this week.