Important Dates

• Early January:  We are releasing states as we receive final approvals
• January 12th:  Start New Return is available at your site
• Week of January 12th:  Email 2025 VITA Kiosk URLs who have submitted required support information
• Controlled Launch:  Date and time to be determined.  This allows us to send a few e-files through the system.
• E-file Opens:  January 26th at approximately 11:00am EST.

If your site is no longer active, please reach out to your SPEC relationship Manager to ensure that your order has been placed with the IRS.  There may be outstanding questions and/or paperwork needed.

1/20/26 – All states are open.

We have released the first version of the following states. This list will be updated as additional states become available.

• Alabama
• Arizona
• Arkansas
• California
• Connecticut
• Delaware
• Georgia
• Hawaii
• Idaho
• Illinois
• Iowa
• Kansas
• Kentucky
• Louisiana
• Maine
• Maryland
• Missouri
• Montana
• New Hampshire
• New Jersey
• New Mexico
• New York
• North Carolina
• North Dakota
• Ohio
• Pennsylvania
• South Carolina
• Utah
• Virginia
• West Virginia

Are tax calculations in the states finalized?

• No, this is an early version of states. As we receive finalized tax law and e-file changes from the states, we will be updating the state software. This will be a continual and ongoing process through early to mid January (which is typical of any tax year).

Are state prints finalized?

• No. As we received approved prints for the state forms, we will remove the “Do not Mail” watermark.

My state is not on the list, when will it be available?

• We will continue to post states as we receive approvals and/or communications from the states.

Update:  This has been resolved

We are currently working to resolve the slowness you are experiencing when opening returns (all years).

Update 8:30 am:  All errors have been resolved.

Update 8:03 am:  Errors accessing Roles and Permissions and the client portal lists have been resolved

As we are preparing to move into the new season, our dev team is working on some infrastructure changes.  Currently, the following features are not working as expected:  The Client Portal List, Accessing Roles & Permissions and access the e-file section.  You will see the following when trying to access the e-file section and need to close the browser to exit the messaging:

Scenario:  Complete a 2025 return in the Practice Lab and Click Save & Exit without selecting “Mark Return Complete”

The following red error will appear  “Before you can save the submission page, you must save the fee summary checkpoint”

Reason:  This is a residual error from removing the “Fees” page from e-file if there are not fees established

Work Around:  Select “Your office” from the left navigation bar to exit the return.

Note:  Once you get the error on a return, you will continue to get the error.

1.  Reach out to your SPEC Relationship Manager with the changed information
2. Your SPEC Relationship Manager will notify the appropriate team for verification that the new EFIN is active in the IRS system
3. TaxSlayer will be notified by our IRS Relationship Manger when the EFIN can be changed

Q:  Can TaxSlayer support request my EFIN to be changed?

A:  No

Q:  Will I still have access to prior year returns and carry forward data if my EFIN changes?

A:  The new EFIN must be changed in TaxSlayer’s system prior to the software order being received

Q:  What happens if my old EFIN is still active with TaxSlayer and my order is placed with my new EFIN?

A:  You will not have access to any prior year returns or prior year carryforward

Q:  How will I know if my old EFIN has not been changed prior to my software being ordered?

A:  You will receive an email notification to setup your admin user account.  If you are create a new user account and do not see any of your prior year users or prior year returns, you need to reach out to your SPEC relationship Manager immediately so this can be resolved.

Multi-Factor Authentication will be required for all TaxSlayer Desktop 2025 users.

Question:  Once a user authenticates on a specific computer, how long before they will have to authenticate again on that specific computer?

Answer:  Since tax return information is stored locally (either on the computer or local network), all users will be required to complete the MFA process every 24 hours.

[UPDATE]  This has been resolved

We are aware that you are receiving API Errors for “ID Server not found” when creating new returns and opening existing returns in 2024, 2023, and 2022.  Our IT and development teams are working this as a critical item.