Author Archives: %s

Scanned Document: Security Templates (RESOLVED)

10 Feb 21
Kim Manuel

No Comments

Issue #5408 – Once you have edited or created a template that has the Scanned Document feature selected, editing the template will remove the check.

Workaround:  Create or edit the appropriate security template; select the box for Scanned Documents, Click save.   DO NOT edit the template.  If you do, please remember to check the box again.

1099-NEC for TY 2020, but they had a 1099-MISC in TY2019

05 Feb 21
Kim Manuel
No Comments

How can I remove the 1099-MISC from a return because the income is now reported on a 1099-NEC?

(1) If you are presented with the carry forward screen, you can remove the checkmark and the 1099-MISC will not carry forward

(2) you can navigate to the 1099-MISC summary screen and delete the 1099-MISC

Prior Year Applications (2019, 2018, 2017 and 2016) [RESOLVED]

02 Feb 21
Kim Manuel
No Comments

Update 02/05/2021:  You can now access the e-file section of all prior years.  Note:  We will not be turning on the ability to electronically file 2019 and 2018 until the week of February 15th.


 

We are currently experiencing an error when trying to access the e-file section of all prior years.  We are currently working towards a solution.

 

New Site Emails (Reminder)

27 Jan 21
Kim Manuel
No Comments

New Sites will receive the following two emails.

(1) Setting up your site administration credentials

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setting up login credentials for Account Hub (where you can download the contingency software)

 

 

 

 

 

 

 

 

 

 

 

FSA Kiosk URL Information

27 Jan 21
Kim Manuel
No Comments

How does a taxpayer enter 2019 Earned Income for EITC and CTC calculation purposes?

  • The taxpayer will navigate to Basic Information > Personal Information > Additional Personal Information. Check the box for “[Taxpayer Name] was affected by a natural disaster during the current tax year“. Enter “COVID-19” as the disaster event, then provide the prior year earned income amount.

How/Where do I report my prior year state and local refund for a 1040NR return?

  • The taxpayer will navigate to Other Income > Other Income Not Reported Elsewhere Income and enter the value there. The income will be carried to Form 1040-NR, Line 8. This entry does require a description, which could be “Prior Year State and Local Refund” or “Itemized Deduction Recoveries”.

Can I electronically file an amended Federal return using the FSA application?

  • No, e-filing Federal and state amended returns is not supported in the FSA application at this time. Taxpayers can still prepare an amended Federal and State return using the FSA application for free, but will need to paper file.

 

NOTE:  This is for FSA Kiosk only, not Pro Online

 

FSA Kiosk URLs: 1040NR and 1040PR (Now Available)

20 Jan 21
Kim Manuel
No Comments

1/21/21 – Preparation of 1040NR and 1040PR returns using the FSA Kiosk URLs is now available.


We are in the process of enabling 1040NR and 1040PR via the FSA Kiosk URLs.  We anticipate enabling these two forms by Monday, January 25th.

Once these are enabled, you will be able to do the following:

  • 1040PR — Prepare and electronically file
  • 1040NR — Prepare and paper file the return.  The IRS will not start ATS testing and prepare their their systems to accept the 1040NR until mid March.

 

All Partner Calls: Schedule

20 Jan 21
Kim Manuel
No Comments

All partners are invited to join a series of conference calls during the upcoming filing season. TaxSlayer will be participating in these partners only calls to provide updates on the software, address concerns, and answer questions.  Please save these dates and access information to your calendar.  Looking forward to hearing you on the calls!

Please remember that questions concerning a specific tax return should be directed to VITA/TCE support.  TaxSlayer will not have access to answer tax return or site specific information on the call.

 

Date/Time Access Information
January 28, 2021

1 – 2 pm EST

Dial-in: 888-251-2949 or 215-861-0694
Access Code: 5840963#

Need an international dial-in number?

Need assistance with your audio? Please dial 888-796-6118.

February 11, 2021

1 -2 EST

Dial-in: 888-251-2949 or 215-861-0694
Access Code: 5057344#

Need an international dial-in number?

Need assistance with your audio? Please dial 888-796-6118.

February 25, 2021

1 -2 EST

Dial-in: 888-251-2949 or 215-861-0694
Access Code: 1329665#

Need an international dial-in number?

Need assistance with your audio? Please dial 888-796-6118

March 11, 2021

1 -2 EST

Dial-in: 888-251-2949 or 215-861-0694
Access Code: 2807882#

Need an international dial-in number?

Need assistance with your audio? Please dial 888-796-6118.

March 25, 2021

1 -2 EST

Dial-in: 888-251-2949 or 215-861-0694
Access Code: 9284553#

Need an international dial-in number?

Need assistance with your audio? Please dial 888-796-6118

April 8, 2021

1 -2 EST

Dial-in: 888-251-2949 or 215-861-0694
Access Code: 7972388#

Need an international dial-in number?

Need assistance with your audio? Please dial 888-796-6118

FSA Kiosk URLs have been distributed

18 Jan 21
Kim Manuel
No Comments

We have distributed the URLs for the FSA Fusion, Stand-Alone and Remote locations we have received via the IRS orders.

How do I verify the SIDN associated with my URL is correct?

Your SPEC Relationship Manager can assist you in verifying the information.

I cannot find the email with the URL?

The URL was sent to the email address submitted via the IRS Order.  It will be coming from our VITA/TCE support account.  The subject will be one of the following:

  • FSA Fusion URL
  • FSA Stand Alone URL
  • FSA Remote URL

Make sure you check your SPAM or Junk folders.  If you can locate the URL, please reach out to VITA/TCE support via email.  They will need to know the SIDN for the FSA site

I am in charge of multiple FSA sites, will I get an email for each site

When possible, we combined the URLs into one email.  It will have the site name followed by its URL