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IRS News Essentials: Issue Number: IR-2021-01

05 Jan 21
Kim Manuel
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Economic Impact Payments on their way, visit IRS.gov instead of calling

WASHINGTON – The Internal Revenue Service today urged people to visit IRS.gov for the most current information on the second round of Economic Impact Payments rather than calling the agency or their financial institutions or tax software providers. IRS phone assistors do not have additional information beyond what’s available on IRS.gov.

The IRS and the Treasury Department began issuing a second round of Economic Impact Payments, often referred to as stimulus payments, last week. 

The direct deposit payments may take several days to post to individual accounts. Some Americans may have seen the direct deposit payments as pending or as provisional payments in their accounts before the scheduled payment date of Jan. 4, 2021, which is the official date funds are available.

Paper checks also began going out and will continue to be sent through January. Some people will be mailed debit cards in January, and the IRS urges people to carefully check their mail. Mailed payments will require more processing and mailing time. Those who reside abroad will have longer wait times for checks as disruptions to air travel and mail delivery in some countries will slow delivery.

The IRS emphasizes that there is no action required by eligible individuals to receive this second payment. The payments are automatic, and people should not contact their financial institutions or the IRS with payment timing questions.

Eligibility
Generally, U.S. citizens and resident aliens who are not eligible to be claimed as a dependent on someone else’s income tax return are eligible for this second payment. Eligible individuals will automatically receive an Economic Impact Payment of up to $600 for individuals or $1,200 for married couples and up to $600 for each qualifying child. Most people who have an adjusted gross income for 2019 of up to $75,000 for individuals and up to $150,000 for married couples filing joint returns and surviving spouses, will receive the full amount of the second payment. For filers with income above those amounts, the payment amount is reduced.

Checking the status of a payment
Starting today, people can check the status of both their first and second payments by using the Get My Payment tool, available in English and Spanish only on IRS.gov.

Payment not received or less than expected? Claim on 2020 tax return
Payments started going out last week and will continue through mid-January. Direct deposit payments are being made first to those that have valid routing and account information on file for direct deposit purposes. Because of the speed at which IRS issued this second round of payments, some payments may have been sent to an account that may be closed or no longer active. By law, the financial institution must return the payment to the IRS, they cannot hold and issue the payment to an individual when the account is no longer active. While the IRS is exploring options to correct these payments, if you have not received your full payment by the time you file your 2020 tax return, you may claim the Recovery Rebate Credit on your tax return.

The credit is figured like the Economic Impact Payment, except that the credit eligibility and the credit amount are based on the 2020 tax year information, including income.

For people who received a partial Economic Impact Payment, they can take the Recovery Rebate Credit for any remaining amount they’re eligible for by completing line 30 of the 2020 Form 1040 or 1040-SR.

Changing bank account or mailing information
The IRS cannot change payment information, including bank account or mailing information. If an eligible taxpayer does not get a payment or it is less than expected, it may be claimed on the 2020 tax return as the Recovery Rebate Credit. Remember, Economic Impact Payments are an advance payment of what will be called the Recovery Rebate Credit on the 2020 Form 1040 or Form 1040-SR.

More information
For more information about Economic Impact Payments and the 2020 Recovery Rebate Credit, visit IRS.gov/eip. Starting next week, people can check the status of their payment at IRS.gov/GetMyPayment. For other COVID-19-related tax relief, visit IRS.gov/Coronavirus.

Message from SPEC: Fraudulent email sent to some SPEC partners

05 Jan 21
Kim Manuel
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From SPEC Public Affairs:

Background: We recently became aware that some SPEC partners received emails claiming to be from Frank Nolden. The emails reportedly include a zip attachment and state: “Please see attached for your scanned document. Archive Pass 4937”

Please note that these emails are fraudulent. They were not sent by Frank.

Action:  If you receive this or similar emails, you should not open the attachment. As always, IRS employees and partners should carefully verify that emails are sent by legitimate sources (for example, senders with an actual @irs.gov email address) before opening any attachments or clicking on any links.

TY2020 Orders: What to expect

16 Dec 20
Kim Manuel
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When will TaxSlayer start processing TY2020 orders?

We have received and processed the first order from the IRS.  We will receive orders on a weekly basis through December 31st and then on Tuesdays and Thursdays in January.

Returning Sites will receive the following email letting you know the order has been processed

There is no attachment to the email.  It is notifying  you that your site has been processed for TY2019.  Site Admins can use their existing login credentials to start getting your site ready for the upcoming filing season.  We currently do not have a date of when we will turn on the “Start New Return” feature at the production sites (we estimate mid-January).  However, you can access all items under configuration to setup new users, etc.

 

 

 

 

 

 

 

 

 

 

 

 

New Sites will receive the following two emails.

(1) Setting up your site administration credentials

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Setting up login credentials for Account Hub (where you can download the contingency software)

 

 

 

 

 

 

 

 

 

 

 

Desktop 2020: Error entering EFIN Validation Code (Resolved with Instructions)

15 Dec 20
Kim Manuel

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Update 7:19 am:  If you have already downloaded the TY2020 installation MSI, you will need to uninstall it and download the MSI again.

If you have already downloaded and installed the TY2020 installation MSI, you will need to navigate to your Control Panel and do the following:

  • Uninstall TaxSlayer 2020
  • Verify services are stopped: Right-click on task bar > go to Task Manager > More Details > Services tab > Find TaxProgram2020 > right-click to stop services
  • Navigate to the drive you installed the program to
  • Select TaxSlayer
  • Delete the 2020Net folder
  • Install the newly downloaded MSI

New for TY2020:  When you are asked if you purchased the premium bundle, select No.  If you accidentally select Yes or selected yes out of curiosity, just close out of the page because there is no code for you to enter.


We are currently experiencing an error when entering your 2020 EFIN Validation Code.  We have escalated this to our development team.  Tracking ID: 408988

TaxSlayer Online 2018: 404 Server Error (Resolved)

14 Dec 20
Kim Manuel
No Comments

Update 9:45 am:  The error has been resolved.


 

We are currently receiving a 404 – Server Error when trying to create a new return or open an existing return in TaxSlayer Online 2018.  We have opened a ticket with our IT engineers.

Pro Online 2020: New Site Administrators

04 Dec 20
Kim Manuel
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Scenario:  An existing Pro Online site from 2019 now has a new Site Admin for 2020

Question:  How does the new site admin gain access to the site if they do not already have a login?

Solution:  Send an email to vita support ([email protected]) with the following information and subject line:


Subject Line :  New Site Admin

Body:  I am the new site admin for the following site and need the link sent that allows me to create my admin credentials

EFIN: {Enter six digit EFIN}

Site Name: {Enter Site Name}

Site Admin Name: {Enter your name as the new site administrator}

Site Admin Phone: {Enter your phone number)

Site Admin Email: {this is the email address the link will be sent to}

 

PL 2020: Issues calculating returns (RESOLVED)

24 Nov 20
Kim Manuel
No Comments

Update 4:49 PM:  Calculations are working as expected.  You can print from the client list of e-file.

We are currently experiencing an issue when the return(s) is trying to calculate.  We are working to resolve

Practice Lab 2020 — A couple of quirks (2020 Calcs are now available)

10 Nov 20
Kim Manuel
No Comments

Update 4:00 pm

  • We are still hearing challenges of the PDF not generating from Summary/Print…we are reviewing.  You can generate a PDF from the client list.

Update 1:20 pm

  • Printing is now generating from Summary/Print…

Update 11:15 am

  • Printing is available from the Client list.  We are still working to resolve the print generator from Summary/Print

Update 10:30 am

  • 2020 calculations are now available
  • We are working to resolve some issues with 2020 prints

 

2020 Calculations (Resolved as of 10:30 am…2020 calculations are working as expected)

We are still working to deploy the 2020 calculations.  You can currently start a new return and complete it through personal information.

Display Issue

No need to adjust your eyes or your browser settings, the left side of the check boxes are not displaying properly

 

 

 

 

 

 

 

 

 

 

 

 

Error printing from the client list

We are currently looking at the Print Operation Failed message when printing from the client list.  This is tied to the deploy of the 2020 calculations