2/18/22 – This has been corrected with this mornings deployment.

After yesterday’s deployment (roughly 6am ET), an update was introduced that is causing the NJ Property Tax Credit/Deduction not to calculate for returns that may qualify. This issue may also calculate the property tax credit/deduction for a NJ return that does not qualify. This item has already been corrected and the fix will be pushed live Friday (2/18) morning. If you have any NJ returns at your site not calculating the NJ Property Tax Credit/Deduction and you believe they should qualify (or calculating when it should not be), hold these returns until after the Friday morning deploy. If, after the deployment, the NJ Property Tax Credit/Deduction is not calculating on a potentially impacted return, please contact support with your EFIN and Last 4 of the TP SSN. We apologize for this inconvenience.

The below highlighted checkbox in E-file under “Optional Questions” should not be marked for VITA/TCE returns, even if you are preparing your own return through a VITA/TCE site. This checkbox can create validation issues for state returns because they will be looking for paid preparer information (i.e. PTIN or SSN) with the return. This checkbox should be ignored. If you filed a state return with this checkbox marked and it either validated or rejected, uncheck the box and resubmit the return.

Software vendors received the below messaging from the Ohio Department of Taxation.

“The Ohio Department of Taxation would like to communicate to taxpayers the anticipated processing times for paper returns for tax year 2021. It may take several months for your paper return to process. For faster processing, the Ohio Department of Taxation recommends you submit your return electronically using this commercial software product.”

If your site filed a NC return and it is rejected with Reject Code X0000-005, we will resubmit impacted returns by the end of this week. No action is required on your end. North Carolina updated their schema to a new version not yet in production. Any currently e-filed NC returns have the old (now outdated) schema and will reject.

Note: NC will not begin processing acks until sometime in February. The exact date is not known at this time.

2/8/2022 – This is now resolved.

We are aware of an issue where users are getting a validation message indicating a required selection is needed for the Federal return type after the Federal return has been accepted. This is prohibiting users from advancing past the Return Details page of e-file. Currently, this means if you are attempting to resubmit a previously rejected state return OR attempting to transmit a State Only return, you are unable. If you simply need to print a copy of a return and are trying to access the Submission Page, we recommend generating a PDF from Client List instead.

We have opened a high priority ticket (Issue 6620) with development.

Software vendors received the below messaging from Arizona. No acks will be returned until Monday morning after 8am MST.

“Arizona’s MeF Production system is scheduled to be unavailable from 4:00 PM MST, Friday, 1/28/2022 through Monday, 1/31/2022 at 8:00 AM MST. During the maintenance period, all processing will be paused (returns filed during this timeframe will be queued at the IRS). Returns will be retrieved and processed after the maintenance period.”

1/3/2022 – Roughly twenty one (21) State Returns are now live! Please note the information posted below when reviewing the initial state application release. The remaining states will be released for preparation over the next couple of weeks.

Note: Initial load times may be slower than normal, but this will subside as additional state returns are created, etc.

It is important to keep in mind when accessing 2021 state returns as they become available, some states may have been delayed (and are still experiencing delays) in releasing final 2021 forms/instructions. As you prepare 2021 state returns in the Practice Lab, you may still see 2020 calculations and/or PDF forms. Customer Service will not be creating issues for these items until the states are closer to finalization.  As information continues to be released and finalized by the states, the Practice Lab will be updated to reflect the most recent information available.

10/8/21

NY returns can now be e-filed. Any previously rejected NY returns for R0170 can be resubmitted as well.

10/5/21

Due to an issue with NY returns where Reject Code R0170 is being issued in error, the NY Department of Taxation has requested to all software vendors to not transmit any NY returns at this time. Until this issue is resolved, any NY return transmitted will be rejected in error. This only impacts NY returns. Please do not attempt to resubmit any previously rejected NY return.