Category: States

Message From MA DOR – MeF Acknowledgements

20 Oct 22
Craig Smith
No Comments

Software vendors received the below messaging from MA DOR.

Massachusetts will not be issuing MeF acknowledgements for a limited time period starting Friday, October 21, 2022, at 11:00 PM EDT and ending Monday, October 24, 2022 at 6:00 AM EDT. Any outstanding MeF acknowledgements will be issued on Monday, October 24, 2022, after 6:00 AM EDT. We anticipate being current within a few hours after production resumes.  We apologize for any inconvenience this may cause.

Message from CT Department of Revenue

29 Aug 22
Craig Smith
No Comments

Software vendors received the below message from CT Department of Revenue. From 9/1 – 9/12 no acks will be received, however, e-files can still be transmitted.

The Connecticut Department of Revenue Services will be having an MeF outage for Individual Income Tax starting at 11:30am on Thursday, September 1, 2022 so that we can convert over to our new system.  We are anticipating turning on our new IND gateway on Monday, September 12, 2022 in the early afternoon.

Message from Pennsylvania – Delayed Acks

02 Jun 22
Craig Smith
No Comments

Software vendors received the below messaging from Pennsylvania.

MeF was shut down on the PA side on Thursday, May 26th due to an expired security certificate. We are trying to resolve this as quickly as possible (hopefully in the next day or so), but in the meantime we are not bringing in new submissions.

There is nothing for you to do at this time. Acks will start appearing once PA resolves their issue.

CA FTB: Outstanding E-file Acknowledgements

15 Apr 22
Craig Smith
No Comments

Software vendors received the below message from CA FTB this morning.

Greetings,

The State of California, Franchise Tax Board’s e-file program is currently experiencing a high volume of traffic due to the upcoming April 18, 2022 filing date. This can extend the timeframes of our 3rd party software vendors receiving the return acknowledgments back.  Currently, it can take up to 72 hours to return back acknowledgments, once the return is received during this peak filing timeframe.

Alabama: 2021 Federal Income Tax Deduction & Impact of Act 2022-37

23 Mar 22
Craig Smith
No Comments

Full Press Release from the Office of Governor Kay Ivey – Click Here

This is referring to the Federal American Rescue Plan Act (ARPA) and the impact on 2021 Alabama state returns for an increased federal income tax deduction.

The tax changes related to Act 2022-37 will be released live in TaxSlayer on Monday, March 28th. Alabama will begin accepting electronically filed returns with the latest schema on Tuesday, March 29th after 7:00am Central Time. From Sunday, March 27th at 9:00pm ET until Tuesday morning, we (TaxSlayer) will not send any Alabama state returns until they are ready to receive the latest schema.

Any Alabama returns electronically filed prior to this update WILL NOT need to amend. Alabama will automatically re-calculated impacted returns. For AL TP’s that filed their AL return using My Alabama Taxes or filed via paper prior to this update WILL need to amend their AL return to take advantage of this increased federal income tax deduction if applicable.

If you believe you will have AL returns at your site(s) that may be impacted by Act 2022-37, do not file them until Monday after our deployment.

TaxSlayer Pro Online: Missouri Direct Debit Payments [UPDATE]

12 Mar 22
Craig Smith
No Comments

3/12/22

Software vendors received the below update from MO regarding Direct Debit payments.

I wanted to provide a quick update on the status of Missouri MeF Payments.  Due to a few unexpected tax season issues, the development and testing on this process took much longer than we had anticipated. As of today, we officially have this ready to run in our production environment.  We have identified all the accounts we did receive payments on.  Of those accounts, we have pulled system data to identify the ones that have already remade their payment in some other manner.   Missouri DOR will not be pulling those payments.  All other past payments will still be pulled and are expected to hit customer accounts on approximately 3/18/22.  A notification has gone out to customers alerting them of this.  

Going forward, the Department will be initiating payments received on the requested effective date.  Customers will want to allow up to 5 business days for the payment to be debited from their bank account.

Customers with questions can contact the Department at [email protected] or 573-751-8150.


3/9/22 

We have received additional information from MO DOR regarding returns already filed with direct debit information present. Basically, ignore everything we said below!

Beginning next week, MO DOR will begin processing returns with direct debit information present. This means that any impacted taxpayers should NOT make other payment arrangements. If a TP has already made their payment using another method, MO indicated they will first check their records to make sure a payment has not been made prior to processing the returns (to avoid a double payment by the TP). MO also stated they will communicate out to the impacted TP’s they will be processing their payments prior to actually processing the payment.


This post is specific to 2021 Missouri electronically filed returns through TaxSlayer Pro Online that filed as “E-file: Direct Debit” state return type.

At this time, 3/8/22, we advise to NOT use E-file: Direct Debit for MO returns. We have a work item for development to remove direct debit as an option for MO returns.

For 2021, MO advised vendors they would now be offering Direct Debit as a payment option for electronically filed returns. MO contacted vendors again closer to the beginning of filing season indicating internal issues were occurring with their direct debit payment system, but expected a resolution prior to the beginning of filing season. Given the timeline to resolve processing issues prior to the beginning of e-file, we elected to leave direct debit as a payment option in the application. At the time of this post, MO is unable to process direct debit payments sent with an e-filed return.

How To Identify Already Filed MO Returns with Direct Debit

From the main page of your site, go to Reports > Other Data Reports > Management Reports. Run the “Pro Web Returns – Detail Return Report. Filter the “State Return Type” column by “Direct Debit” and the “State” column by “MO”. This will identify already filed MO Direct Debit returns. Impacted TP’s will need to mail in their payment using the voucher with their return prior to 4/18/22 or they visit the MO DOR website to make their payment or request a payment plan: MO Department of Revenue Payment Options

Message from NC: NCD400-2010 (2020 Returns)

04 Mar 22
Craig Smith
No Comments

Impacted 2020 NC returns can be resubmitted.


Software vendors received the below message from NC DOR regarding a reject potentially impacting 2020 NC returns. They can be resubmitted once this blog post has been updated.

It has been identified that business rule NCD400-2010 – [D-400/D-400 Sch S] – Line 7 must equal Schedule S Part A line 17 is triggering in error for Tax Year 2020 returns. NCDOR is currently working on a fix to correct. We will notify you once the fix has been deployed to production.

TaxSlayer Pro Online: Returns with CA [RESOLVED]

02 Mar 22
Craig Smith
No Comments

12:59pm ET – The fix for California is actively being deployed. During the next hour or so, you may experience slowness while inside the program. This will subside as the deploy finishes.


An update with this mornings deployment caused an issue where Federal returns with a CA state return is experiencing a broken calc (summary/print page won’t load). The fix for this issue will deployed soon. We apologize for the inconvenience.