Blog Detail

Customer Portal: Display issue with signature [RESOLVED]

27 Jan 22
Kim Manuel
No Comments

You will see the signatures displayed on the Submission page once they have been signed.

 

 

You can then print the return from any print option to see the signatures on the 8879, 1040, accepted consents and any applicable state docs (not all state docs have signatures)

You can then select “Send Document” (currently you have to generate a PDF first) to make the signed documents available tot he taxpayer.


 

Scenario:  We are not seeing the signature being applied to all forms, only the accepted consents.

We are actively working to resolve this so you can visibly see the signature on the appropriate forms.

 

Print Article