Blog Detail

Customer Portal: Error when taxpayers are logging in (resolved)

25 Feb 22
Kim Manuel
No Comments

Update:  This has been resolved.  If your taxpayer still sees an error, they will most likely need to delete their cache

Update:  We are going roll out the fix for this.   You may experience getting kicked out of TaxSlayer Pro Online if you are on a server that is being updated.

Taxpayers are receiving a server error when trying to login to their portal account (if you get questions from  your taxpayers)

Print Article