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Customer Portal: Methods to send the link to the taxpayer

16 Aug 21
Kim Manuel
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The volunteer will have two options for sending the link to the taxpayer

  1. Send the link to the taxpayer via email (The goal is to pull this from the return)
  2. Send the link to the taxpayer via text

Please note that if both options have been completed, the application defaults to sending the link to the taxpayer via their email address

Below is a screenshot that demonstrates what the volunteer will see when they select customer portal

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