We will begin distributing the approved TY 2020 FSA URLs starting today, Monday, January 18th.
What the sites CAN do:
Email the site-specific FSA link to the taxpayer with information on how they can contact them (the VITA/TCE site) if they have any questions during the process of preparing their return. This also allows the site to do the following if they can do so:
- Screenshare with the taxpayer and assist them as the taxpayer prepares the return
- Talk them through the screens via telephone (since the site can create up to five accounts per email address) to walk their taxpayers through the return
- Create a quick PPT or word doc to send with the link to provide instructions for the taxpayer
Place the site-specific link behind a secured login (similar to an employee intranet site)
What the sites CANNOT do:
- Email to a random listing of taxpayers (needs to be targeted to specific taxpayers)
- Place the link on a public facing website
Click here to download the FSA User Guide, Best Practices Guide and Chrome troubleshooting tips.
Remember: You must always start from the URL you received from TaxSlayer.
