Scenario: An existing Pro Online site from 2018 now has a new Site Admin for 2019
Question: How does the new site admin gain access to the site if they do not already have a login?
Solution: Send an email to vita support ([email protected]) with the following information and subject line:
Subject Line : New Site Admin
Body: I am the new site admin for the following site and need the link sent that allows me to create my admin credentials
EFIN: {Enter six digit EFIN}
Site Name: {Enter Site Name}
Site Admin Name: {Enter your name as the new site administrator}
Site Admin Phone: {Enter your phone number)
Site Admin Email: {this is the email address the link will be sent to}