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Pro Online 2023: New Site Administrator Request

29 Nov 23
Kim Manuel
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Scenario: An existing TaxSlayer Pro Online site from 2022 now has a new Site Admin for 2023.

Question: How does the new site admin gain access to the site if they do not already have a login?

Solution: Send an email to TaxSlayer VITA/TCE Support ([email protected]) with the following information and subject line:


Subject Line: New Site Admin

Body: I am the new site admin for the following site and need the link sent that allows me to create my admin credentials.

EFIN: {Enter six digit EFIN}

Site Name: {Enter Site Name}

Site Admin Name: {Enter your name as the new site administrator}

Site Admin Phone: {Enter your phone number)

Site Admin Email: {this is the email address the link will be sent to}

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