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Pro Online 2021: Drivers License Optional [RESOLVED]

24 Jan 22
Kim Manuel
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Scenario:  The drivers license is supposed to be optional for my state, but the efile section is requiring it IF i select the drivers license page via the horizontal menu or click continue from the previous efile page

Solution:  We have reported this to our development team (Issue 6491)

Alternative solutions:  DO NOT click continue from the previous page and select the next page you need from the horizontal menu or DO NOT click on the drivers license menu if you know the driver’s license is not required.

How do I get off the page, if I am stuck on it.  Select “Not Provided” and click Continue or select the Back button to leave the page and then select the next section you want to navigate to from the horizontal  menu.

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