Scenario: I have completed the e-file section and I receive the red error banner with no explanation when trying to Save & Exit or Transmit the return
Possible Reason: We are currently not displaying the appropriate message if the site has “Require Return Tag(s) for Saving Returns” selected in office setup.
Troubleshoot: Select a return tag to see if this resolves the error or navigate to Office Setup to see if the below option is selected. This may give you an indication of how to Save & Exit or Transmit the return.
Resolution: This issue is scheduled to be resolved with our Friday morning deploy
