Scenario: An existing TaxSlayer Pro Online site from 2024 or a prior year now has a new Site Admin for 2025.
Question: How does the new site admin gain access to the site if they do not already have a login?
Solution: Send an email to TaxSlayer VITA/TCE Support ([email protected]) with the following information and subject line:
Subject Line: New Site Admin
Body: I am the new site admin for the following site and need the link sent that allows me to create my admin credentials.
EFIN: {Enter six digit EFIN}
SIDN: {Enter SIDN associated with the site}
Site Name: {Enter Site Name}
Site Admin Name: {Enter your name as the new site administrator}
Site Admin Phone: {Enter your phone number)
Site Admin Email: {this is the email address the link will be sent to}