10:49 am EST: As of 10:45 EST, all application services have been restored. If you are experiencing an error message, please logout and close the instance of your browser and start a new one, or you can clear your cache. We are continuing to monitor the application.
10:45 am EST: You should now be able to login with an error, opening an existing return, create new returns, print, etc in 2019. We are checking the prior years now.
10:30 am EST: Our engineers are working to resolve the errors. We are seeing some calculations and prints.
10:20 am EST: You may also be experiencing a runtime error when trying to login to the site
Server Error in ‘/ProAvalon’ Application.
Runtime Error
Description: An exception occurred while processing your request. Additionally, another exception occurred while executing the custom error page for the first exception. The request has been terminated.
10:15 am EST: We have opened an emergency ticket with our IT and Dev teams. We are getting reports of slowness an errors.