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Site Maintenance Alert: Thursday 11:00 pm EST – Midnight EST (COMPLETE)

14 Feb 19
Kim Manuel
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All areas of the program are operational except Web Reports.  We will continue to optimize how the reports run with a goal of getting them turned on my Monday, February 18th.


Update 2:03 am EST:  All areas are operational except 2015 and web reports.  You can print existing 2015 returns, but cannot open the return or start a new return

Update 12:57 am EST:  Printing for all years is operational

Update 12:42 am EST:  2018 printing is now operational from outside and inside the return.  We are still working to resolve prior year printing issues

Update Midnight:  2018 printing:  You can print from summary/print.  If you get the message that the PDF failed to load, click the reload button and it should render a PDF.  We are continuing to work on printing from the Client List and the Submission page in e-file

Update 11:44 pm :  We are working on bringing printing back online

We will be performing maintenance on the site from 11:00 pm EST to Midnight.  During this time, you may experience some slowness and/or small pockets of outages.  We will be updating the blog post with any anomalies we see during this time.

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