Blog Detail

Unexpected errors (Update 8:44 am)

06 Jul 21
Kim Manuel
No Comments

Update 8:44 am:  If you receive the error that the calculations are not available when opening a return in TaxSlayer 2020, close the return and open it again.  The calculations are rendering on the 2nd open of the return.  This is not impacting the ability to Start a New 2020 return.

Our engineers are continuing to work on a resolution

__________________________________

We are experiencing intermittent “unexpected errors” when opening existing returns and transmitting returns.  We have opened a ticket with our engineers to resolve.  This is affecting TaxSlayer 2020, 2019 and 2018.

Print Article