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A Message from Ohio

01 Apr 20
Craig Smith
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The below messaging was shared by Ohio to software vendors.


Ohio provides a self-service option for taxpayers to cancel a postdated income tax payment and reschedule with a different date as needed.  Via Online Services on tax.ohio.gov, taxpayers can register or log in to their existing account and cancel their future dated estimated, extension or tax due payments.  As long as the payment is in a “Pending” status in Online Services, it can be cancelled.

To cancel a payment in “Pending” status, the taxpayer would need to follow the steps below:

  1.  Log into Online Services with their User ID and Password. If they do not have a UserID or Password, they may register to create an Online Services account.
  2.  Under “Online Services” on the left side of the page, click View / Make Payments.
  3.  Select the number of months from the dropdown, then click the Go button.
  4.  Under “View Payments”, click the cancel button to the right of the payment they wish to cancel.

If taxpayers need guidance with registering for an Online Services account and/or canceling a payment, they can call 1-800-282-1780 or email (available on tax.ohio.gov – from the drop down menu for “Contact Us”).

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