TaxSlayer offices will be closed on Thursday, January 1st and will reopen on Friday, January 2nd at 8:00am ET.
TaxSlayer offices will be closed on Thursday, January 1st and will reopen on Friday, January 2nd at 8:00am ET.
11:55am ET – The API error has been resolved and access to returns has been restored.
11:20am ET – We are aware and actively looking into the issue where users are getting the “API Error Response” message when attempting to access returns in the Practice Lab. Updates will be provided as they become available.
This post will no longer be updated as of 1/6/26. Please refer to the “What We Know” post instead – Available HERE.
With the release of a new application year (2025), some oddities and functionality issues may occur. Below are items that have been identified and reported to our development team. This will be a fluid blog post of known functionality issues within the 2025 Practice Lab. NOTE: You will see various 2024 forms and calculations still used which is normal this time of year as tax changes/updates are ongoing.
TaxSlayer offices will be closed Wednesday, December 24th and Thursday, December 25th. Support will reopen on Friday, December 26th. Merry Christmas and Happy Holidays everyone!
A deployment is scheduled for the morning of Monday, December 22nd to release the below update(s). Access to the program may be limited during a deployment.
1040 VIEW
FORM 1099-R
USERNAME DISPLAY
A deployment is scheduled for the morning of Wednesday, December 17th to release the below update(s). Access to the program may be limited during a deployment.
1040-NR
A deployment is scheduled for the morning of Monday, December 15th to release the below update(s). Access to the program may be limited during a deployment.
SOCIAL SECURITY BENEFITS
The 2025 OnDemand TaxSlayer Enhancement webinar for the 2026 Filing Season is now available. A direct link is available below and is also accessible under Section 6 in the Practice Lab.