Author Archives: %s

TaxSlayer FSA Kiosk Access Will Expire on October 31st

13 Oct 25
Craig Smith
No Comments

The  FSA (Facilitated Self Assistance) Kiosk URL’s that were issued for TY2025 will expire on October 31st.  The links will no longer offer free tax prep to the taxpayers nor offer access to prior year applications. As we begin receiving new orders for TY2025, new URL’s will be generated based on the order received from the IRS and emailed to the volunteer site contact in mid-January 2026.

 

Unable to Load E-file Pages [RESOLVED]

03 Oct 25
Craig Smith
No Comments

11:25am ET: This has been resolved.

10/3/25 – 10:12am ET: We are aware and actively working an issue where sites are unable to load the e-file pages. Updates will be provided as they become available.

Message From Delaware: Delay in Acks

19 Sep 25
Craig Smith
No Comments

All software vendors received the below messaging from Delaware. There will be a delay in receiving DE acks from 9/18-10/6.

DOR is implementing their final phase of our system modernization.  Our systems will be down from 9/18-10/6,  During this time, you may continue to file your modernized e-file returns. Acknowledgements will be issued for all filed returns when our system is back on-line.

VITA/TCE Customer Support: Closed for Labor Day

31 Aug 25
Craig Smith
No Comments

TaxSlayer offices will be closed on Monday, September 1st for Labor Day. Normal off-season support hours will resume on Tuesday, September 2nd at 8am ET.

Release Notes: August 25th – F1040-ES/V & OR

24 Aug 25
Craig Smith
No Comments

A deployment is scheduled for the morning of Monday, August 25th to release the below update(s). Access to the program may be limited during a deployment.

FORM 1040-ES/V

  • Update 1040-ES/V mailing address for the following states: AK, CA, CO, HI, ID, KS, MI, MT, NE, NV, OH, OR, ND, PA, SD, UT, WA, WY (Update)

OREGON

  • OR-40, Line 37 Kids Credit calculating for MFS when it should not (Issue 3448)

Release Notes: August 4th – Direct Debit & MS

03 Aug 25
Craig Smith
No Comments

A deployment is scheduled for the morning of Monday, August 4th to release the below update(s). Access to the program may be limited during a deployment.

DIRECT DEBIT DATE DISPLAY

  • Direct Debit date entered on Original and Amended e-filed accepted returns shows as today’s date on Client Status (display issue only) (Issue 3390)

MISSISSIPPI

  • Nonresident Reject code – XMS00-309 The Interest Income on Line 43 must match the Interest on Form 80-108, Part II (Issue 3438)

VITA/TCE Support: Closed July 4th

02 Jul 25
Craig Smith
No Comments

TaxSlayer offices will be closed on Friday, July 4th. Normal off-season support hours will resume on Monday, July 7th.

Release Notes: July 2nd – Cover Page & F8843

01 Jul 25
Craig Smith
No Comments

A deployment is scheduled for the morning of Wednesday, July 2nd to release the below update(s). Access to the program may be limited during a deployment.

COVER PAGE

  • Cover Page missing full ERO address on PDF (Issue 3412)

FORM 8843 (1040-NR)

  • Part III – Students – type of U.S. visa held for F-1, F-2, M-1 or M-2 renders page validation (Issue 3410)