VITA/TCE Support will be closed on Tuesday, December 31st through Wednesday, January 1st. In-season customer support hours will resume on Thursday, January 2nd at 8:00am ET.

The site will be placed in maintenance on Monday, December 30th to release the below software updates.

MARYLAND (2018)

• Correct an e-file issue where Subtraction Codes A and AB or AA and AB are reading as duplicate codes (Issue 3972)

MN M1PR (2016-2018)

• Correct a display issue where TP’s that are under age 65 are showing as over 65 on M1PR (Issue 3938)

NEW JERSEY (2018)

• Correct a mapping issue where “Amount as Originally Reported” entries are carrying to the “Amended” column in error on Line 61 of NJ 1040-X (Issue 3953)

SCHEDULE C BUSINESS CODES

• Added a Smart Search bar within the Business Codes page. Users can type by Business Code or Name to filter results (Enhancement)

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

6:05pm ET – The issue has been resolved. 2019 prints should generate at this time.

5:50pm ET – We are continuing to investigate. Only 2019 is impacted.

5:37pm ET – We have received reports of 2019 PDF’s not generating in the Practice Lab. We are currently investigating.

The site will be placed in maintenance on Thursday, December 26th to release the below software update specific to group reports.

GROUP REPORTS

• Made the below reports available from a group level login (Relational Group Login) (Enhancement)
  • IRS Acknowledgement
  • Old IRS Acknowledgement
  • State Acknowledgement
  • Old State Acknowledgement

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

VITA/TCE support will be closing today, December 23rd at 5:00pm ET for Christmas holiday. Regular support hours will resume on Thursday, December 26th at 8:00am ET. Merry Christmas and Happy Holiday to you and yours!

The site will be placed in maintenance on Thursday, December 19th to release the below software updates.

CONFIGURATION

• Duplicate the “action” buttons to the top of specific configuration menus – Security Templates, Print Sets, Preparer Setup, and Return Tags (Enhancement)

E-FILE

• Correct an issue where clicking “Save” on e-file throws an error when a validation should be presented instead (Issue #3977)

INCOME MENU REDESIGN

• Made the focus of the Income menu grids, the Name/Form Number of income documents instead of the “Description”(Enhancement)
  • i.e. for “Wages and Salaries”, the main attention grabber is “Form W-2” with the description underneath

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

The site will be placed in maintenance on Tuesday, December 17th to release the below reporting update, but primarily back-end updates.

MANAGEMENT REPORTS

• Adding columns for “State Status” and “Preparer” to Pro Web Detailed Return Report (Enhancement)

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

The TaxSlayer Pro Online site (including Practice Lab) will be placed in scheduled maintenance on Monday, December 16th from 8:00p – 10:00p ET. During this window, users will not be able to access the site.