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Release Notes: Tuesday, December 3rd at 5:00am ET

02 Dec 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, December 3rd to release the below software updates.

E-FILE

  • Moving “Paper” option for State Return Types to bottom of drop-down menu (Enhancement)

FORM 8889 PDF

  • Correct alignment issues on the PDF of Form 8889 (Issue 3899)

OHIO (2019)

  • Adding a prompt to determine if a Taxpayer needs to complete the SD-100 with their OH return. Available when 2019 states released (TBD) (Enhancement)

SCHEDULES 1 and 2

  • Correct a display issue on the PDF of Schedules 1 and 2 where only the TP last name was displaying (Issue 3918)

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

TaxSlayer Support: Thanksgiving Hours

27 Nov 19
Craig Smith
No Comments

TaxSlayer VITA/TCE support will close today, November 27th at 12:00pm ET and will reopen on Monday, December 2nd at 8:00am ET. We hope everyone has a safe and happy Thanksgiving!

Practice Lab: 2019 Practice Exercises

27 Nov 19
Craig Smith
No Comments

12/2/2019 – The Puerto Rico practice exercises have been updated to 2019.

  • Please note current Practice Exercise answers may not reflect some 2019 changes as the application will continue to receive updates as final forms/instructions are released to software vendors. We will work to update the 2019 Practice Exercises as much as possible on a as-needed basis.

11/27/2019 – All Practice Exercises have been updated to 2019 except the Puerto Rico Exercises.

  • Please note current Practice Exercise answers may not reflect some 2019 changes as the application will continue to receive updates as final forms/instructions are released to software vendors. We will work to update the 2019 Practice Exercises as much as possible on a as-needed basis.

To help set expectations in the field, the practice exercises under Section 6 of the Practice Lab will be updated to 2019 the week of Thanksgiving. We wanted to provide extra time for additional updates to be applied to the 2019 software before updating the exercises. This time of year both the IRS and State Departments are continually releasing and finalizing forms, schedules, and instructions to software vendors. Regular updates will be implemented into the software as information is released/provided to software vendors. At this time, the practice exercises are still based on the 2018 application.

Release Notes: Monday, November 25th at 5:00am ET

24 Nov 19
Craig Smith
No Comments

The site will be placed in maintenance on Monday, November 25th to release the below software updates.

1040-NR, FORM 8843

  • Update the requirement to provide either the “Academic Institution” or “Director of Program” information based on if the Nonresident Alien is a Student or Teacher (Issue 2280)

1099-MISC

  • Reactivate EIN database with new 1099-MISC layout update

DEPENDENT/QUALIFYING RELATIVE

  • Update text from $4,150 to $4,200 (Issue 3887)

REVIEW RETURNS MENU

  • At the Group Level, add an “Office” column so reviewers know which office the returns came from (Enhancement)

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Practice Lab: RunTime Errors (RESOLVED)

21 Nov 19
Craig Smith
No Comments

11/21/2019 7:15 pm ET:  The service has been resolved.  If you are getting a blank page, or experiencing slowness going to the Practice Lab or your site, you should open a new browser (not just a new browser tab) and try again.  Our engineers are continuing to investigate to determine the reason for the service errors.


11/21/2019  6:34 pm ET: We are aware some users are receiving run time errors when attempting to access the Practice Lab and/or their site. We are currently investigating.


11/21/19 – 10:42am ET: The service has been resolved.


11/21/19 – 10:39am ET: We are aware some users are receiving run time errors when attempting to access the Practice Lab and/or their site. We are currently investigating.

TaxSlayer Pro Online: Scheduled Maintenance – 11/19/19

19 Nov 19
Craig Smith
No Comments

The site will be placed in scheduled maintenance this evening, Tuesday, November 19th beginning at 7:30pm ET. Scheduled maintenance should last until 10:00pm ET. During the maintenance window, access to the Practice Lab and TaxSlayer Pro Online will be unavailable.

VITA/TCE Support for Wednesday, November 20th

19 Nov 19
Craig Smith
No Comments

On Wednesday, November 20th, TaxSlayer VITA/TCE support will be available from 8am-11am ET. We will be closing at 11am ET for a company-wide event.

Release Notes: Tuesday, November 19th @ 5:00am ET

18 Nov 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, November 19th to release the below software updates.

Schedule C Grid

  • Correct an issue where the Schedule C grid reflects $0 income when no expenses are reported

VITA/TCE Springboard

  • Updating the TaxSlayer Pro Online & Desktop user guides for the upcoming filing season

 

*Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.