The site will be placed in maintenance on Friday, February 22nd to release the below software updates.

ARIZONA

• Correct an issue where Box 1c on Form 348 was not marked when applicable on the PDF (Issue 2758)

MICHIGAN

• Adding the ability on MI-Form 1040CR-7 to mark Federally reported dependents as “Not a Dependent” (Issue 2749)

REPORTS

• Correct an issue where the Site Production State Summary Report was not including State Tax Liability amounts (Issue 2706)
  • Click here for additional reporting details
• Correct an issue where the State Detail Summary Report was not updating with the current Federal Status (Issue 2857)
  • Click here for additional reporting details

VIRGINIA

• VA returns rejected with Reject Code 760-022 can be resubmitted at this time (Issue 2750)

*Click here to download a PDF of our Cumulative Release Notes.

The site will be placed in maintenance on Thursday, February 21st to release the below software updates.

$18 SOFTWARE FEE

• Correct the display issue where the Submission page is showing a $18 software fee (Issue 2818)

ARIZONA

• Correct the issue where certain sub-menus inside Forms 321, 322, and 352 could not be opened (Issue 2862)

REVIEW RETURN MENU

• Correct the issue where Taxpayer Notes icon was not working (Issue 2798)

TRANSMISSION MENU

• Corrected an issue where not all returns selected (across multiple page views) were not being transmitted even though they were marked to transmit (Issue 2620)

*Click here to download a PDF of our Cumulative Release Notes.

2/21/2019 – This is now resolved.

We have opened Issue 2862 for development to review an issue where sub-menus within the Arizona Credits menu (specifically for Forms 321, 322, and 352) are opening blank. This is impacting taxpayers whose AZ returns need one or more of those forms. For any Arizona return needing Form 321, 322, or 352, please hold these returns until this issue is resolved.

The site will be placed in maintenance on Wednesday, February 20th to release the below software updates.

ARIZONA

• Correct a display issue on Form 322 for the TP SSN’s displayed on pages 2 and 3 (Issue 2795)

*Click here to download a PDF of our Cumulative Release Notes.

11:47am ET – We are continuing to monitor as site performance is currently operating at optimal levels. If anything changes, we will return and update this post.

11:29am ET – We have received a couple reports of slowness on the site/web reports. At this time, we are actively monitoring with our engineering teams. If you experience consistent slowness, we recommend closing all instances of your browser (not just the tab) and start back with a fresh session connection.

2/21/2019 – This is now resolved.

We have opened Issue 2818 to correct a display issue showing on the Submission page of some returns. The below is only a display issue and no fee is actually assessed or required prior to submitting VITA/TCE tax returns. We apologize for any confusion this may have caused.

We anticipate having this display issue resolved with our next deployment this week.

Update – The latest IL schema was updated in the software before IL was ready to begin accepting the new schema electronically. As of 2/19, these IL returns with Reject Code -9999 can be resubmitted.

We have received several support contacts regarding Illinois Reject Code -9999 regarding an Invalid State Schema shown below.  We have opened Issue 2841 to work with IL to determine what may be causing this particular IL reject. If you have any IL returns rejected for this reason, please hold those returns until we provide an update on this post.

February 19th – Management Reports are now turned back on and be actively used at your site(s).

We wanted to provide an update on Management Reports. They remain turned off as we continue our investigations related to the issues experienced on Tuesday, February 12th. However, today, you will notice that you can now access the Management Reports menu, select a report, choose a date range and EFIN and click to run the report. When clicking to run the report, you will see the below screen. This is expected behavior at this time since Management Reports are turned off.