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TaxSlayer Pro Online: Arizona Credit Sub-menu(s) (RESOLVED)

20 Feb 19
Craig Smith
No Comments

2/21/2019 – This is now resolved.

We have opened Issue 2862 for development to review an issue where sub-menus within the Arizona Credits menu (specifically for Forms 321, 322, and 352) are opening blank. This is impacting taxpayers whose AZ returns need one or more of those forms. For any Arizona return needing Form 321, 322, or 352, please hold these returns until this issue is resolved.

Release Notes: Wednesday, February 20th at 5:00am ET

19 Feb 19
Craig Smith
No Comments

The site will be placed in maintenance on Wednesday, February 20th to release the below software updates.

ARIZONA

  • Correct a display issue on Form 322 for the TP SSN’s displayed on pages 2 and 3 (Issue 2795)

 

*Click here to download a PDF of our Cumulative Release Notes.

TaxSlayer Pro Online: Slowness Reported

19 Feb 19
Craig Smith
No Comments

11:47am ET – We are continuing to monitor as site performance is currently operating at optimal levels. If anything changes, we will return and update this post.

11:29am ET – We have received a couple reports of slowness on the site/web reports. At this time, we are actively monitoring with our engineering teams. If you experience consistent slowness, we recommend closing all instances of your browser (not just the tab) and start back with a fresh session connection.

TaxSlayer Pro Online: $18 Software Fee – Display Issue Only (RESOLVED)

19 Feb 19
Craig Smith
No Comments

2/21/2019 – This is now resolved.

We have opened Issue 2818 to correct a display issue showing on the Submission page of some returns. The below is only a display issue and no fee is actually assessed or required prior to submitting VITA/TCE tax returns. We apologize for any confusion this may have caused.

We anticipate having this display issue resolved with our next deployment this week.

TaxSlayer Pro Online: Illinois Reject Code -9999 (RESUBMIT)

19 Feb 19
Craig Smith
No Comments

Update – The latest IL schema was updated in the software before IL was ready to begin accepting the new schema electronically. As of 2/19, these IL returns with Reject Code -9999 can be resubmitted.


We have received several support contacts regarding Illinois Reject Code -9999 regarding an Invalid State Schema shown below.  We have opened Issue 2841 to work with IL to determine what may be causing this particular IL reject. If you have any IL returns rejected for this reason, please hold those returns until we provide an update on this post.

TaxSlayer Pro Online: Management Reports (UPDATE)

19 Feb 19
Craig Smith
No Comments

February 19th – Management Reports are now turned back on and be actively used at your site(s).


We wanted to provide an update on Management Reports. They remain turned off as we continue our investigations related to the issues experienced on Tuesday, February 12th. However, today, you will notice that you can now access the Management Reports menu, select a report, choose a date range and EFIN and click to run the report. When clicking to run the report, you will see the below screen. This is expected behavior at this time since Management Reports are turned off.

Release Notes: Tuesday, February 19th at 5:00am ET

18 Feb 19
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, February 19th to release the below software updates.

CALIFORNIA

  • Correct an issue where an entry within the CA Itemized Deduction menu (Additions – Gifts by cash or check field) was not saving entries (Issue 2734)

KANSAS

  • Correct a print issue where Schedule S was being generated in the PDF when not applicable (Issue 2743)

MARYLAND

  • Correct a display issue where “2018” was showing instead of “2019” for next year’s estimated payment vouchers (Issue 2733)

NEW JERSEY

  • Corrected a page validation issue where the NJ Property Tax Deduction/Credit drop-down was not allowing a “NO” entry (Issue 2764)

OHIO RITA LOCALITY

  • Add the ability to source Schedule C and Schedule E income to the RITA locality (Issue 2687)

PENNSYLVANIA

  • Correct an issue where MFJ Federal returns were electing to file MFS PA returns but the MFS selection was not being saved in the PA program (Issue 2746)

REVIEW RETURNS

  • Correct an issue inside the Review Returns menu where the print icon was only providing the “Print Return” option instead of also showing custom print sets (Issue 2774)

 

*Click here to download a PDF of our Cumulative Release Notes.

Release Notes: Monday, February 18th at 5:00am ET

17 Feb 19
Craig Smith
No Comments

The site will be placed in maintenance on Monday, February 18th to release the below software updates.

FILING STATUS

  • Adding back the MFS question regarding the period during the year the spouses lived together (Issue 2480)

MINNESOTA

  • Correct a display issue where M1-LTI, Line 3 was not showing applicable values from Schedule M1SA, Line 4 (Issue 2542)

 

*Click here to download a PDF of our Cumulative Release Notes.