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Release Notes: December 18th – F3800 & Sch. A

18 Dec 24
Craig Smith
No Comments

A deployment is scheduled for the morning of Wednesday, December 18th to release the below update(s). Access to the program may be limited during a deployment.

FORM 3800

  • When accessing Credits menu, Form 3800 pop up is appearing in error (Issue 2638)

SCHEDULE A

  • Taxes You Paid > Sales Tax OVERRIDE button loads blank (Issue 2630)

Orders: New Site & New Site Admin Links Issue [RESOLVED]

12 Dec 24
Craig Smith
No Comments

Update 12/12/2024  12:23 PM:  A resolution has been deployed that prevents the error.  The originally issued links are fine (it was an issue inside the application).  If your link has expired, please reach out to VITA/TCE support and they will send you a new Site Administrator link.


 

We began importing the first round of orders this morning (12/12) and we are aware of an issue with the links included in the New Site & New Site Admin e-mails. The links are not allowing a new site/admin to save their login information and instead are receiving a “You do not have access to modify this value” error when attempting to save. We are actively investigating.

Release Notes: December 10th – F1099-R

09 Dec 24
Craig Smith
No Comments

A deployment is scheduled for the morning of Tuesday, December 10th to release the below update(s). Access to the program may be limited during a deployment.

FORM 1099-R

  • 1099-R’s with Code 1 or J in Box 7, when continuing, the “RETURN TO FORM 1099-R” button at the top and bottom of the page is not working (Issue 2617)

Release Notes: December 3rd – PA

03 Dec 24
Craig Smith
No Comments

A deployment is scheduled for the morning of Tuesday, December 3rd to release the below update(s). Access to the program may be limited during a deployment.

PENNSYLVANIA

  • Nonresident PA return is pulling Federal “Other Income Not Reported Elsewhere” with dropdown selection of “Other Income” to PA-40, Line 1a when it shouldn’t (Issue 2619)

Link & Learn Platform – Not Operated by TaxSlayer

18 Nov 24
Craig Smith
No Comments

For any assistance or questions with the IRS Link & Learn Certification platform, volunteers/sites should contact your SPEC Relationship Manager. The L&L platform is not owned, managed, or operated by TaxSlayer and VITA/TCE Support is unable to provide any assistance with any questions regarding L&L.

2024 OnDemand Webinars: Desktop/Contingency Software & Site Administration Now Available

18 Nov 24
Craig Smith
No Comments

The 2024 Desktop/Contingency Software & Site Administration OnDemand webinars for the 2025 Filing Season are now available. The direct links are available below and also accessible under Section 6 in the Practice Lab.

Remaining OnDemand Webinars: The remaining OnDemand webinars (Return Preparation 1 & 2) will be made available after Thanksgiving (early December). Additional blog posts will be published with direct links when available. Under Section 6 of the Practice Lab, the 2023 versions are still available for viewing.

The 2024 Enhancement Webinar (2025 Filing Season) will be presented live the week of December 8th. Please contact your SPEC Relationship Manager for additional information.

Release Notes: November 12th – Dependent Page & RI

12 Nov 24
Craig Smith
No Comments

A deployment is scheduled for the morning of Tuesday, November 12th to release the below update(s). Access to the program may be limited during a deployment.

DEPENDENT PAGE

  • Check boxes for full-time student, disabled and made over $4,700 are not saving on continue (Issue 2603)

RHODE ISLAND

  • Schedule M, Line 1t is not calculating when Line 1v for military pensions has a value (Issue 2599)

 

TaxSlayer VITA/TCE: Customer Support on 11/13

12 Nov 24
Craig Smith
No Comments

TaxSlayer VITA/TCE support will be closed on Wednesday, November 13th from 8:00am – 10:00am ET for training. Normal off-season support hours will resume promptly at 10:00am ET.