A product deployment for TaxSlayer Pro Online will occur Tuesday, May 2nd beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

ACCOUNT HUB

• Clicking to access Account Hub from Springboard displays 500 error (Issue 171)

NEBRASKA

• Add input to subtract military pension from Nonresident NE application (Issue 119)

NEW YORK

• Validation error for direct debit amounts not showing in the PDF (Issue 175)

PREPARER SETUP

• Add “Show Password” icon to password field (Enhancement)

CLICK HERE to open a new window to view the PDF. Click on the “Attachments” tab on the left-hand side of the screen to download the Report Descriptions PDF.

A product deployment for TaxSlayer Pro Online will occur Thursday, April 27th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

SOUTH CAROLINA

• Update income threshold mentioned within SC Form I-335 menu (Issue 161)

Industry received two updates today from two state departments concerning acknowledgements.

Maine: We are experiencing a delay in processing electronically filed 1040ME returns due to the large volume we have received over the last week.  We are currently processing April 19^th and 20^th dates and should have all ack’s sent out and caught up by the end of the week.

New Jersey: We are behind in sending acks due to high volume we are expecting all acks to be delivered by the end of the week.

A product deployment for TaxSlayer Pro Online will occur Tuesday, April 25th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

SOUTH CAROLINA

• Retirement deduction is limited to $3,000 for individuals age 65 or older when it should be $10,000 (Issue 149)

VERMONT

• Tax liability is calculating when taxable income is less than $100 (Issue 134)

VIRGINIA

• Filing status 3 is not displaying Spouse SSN on page 1 of PDF (Issue 124)

On Monday, April 24th, TaxSlayer VITA/TCE support will resume off-season hours of Monday through Friday from 8am-5pm ET. Support will not be available weekends.

• Monday – 8a-5p
• Tuesday – 8a-5p
• Wednesday – 8a-5p
• Thursday – 8a-5p
• Friday – 8a-5p
• Saturday – CLOSED
• Sunday – CLOSED

Software vendors received the below message from GA DOR.

“We are experiencing a delay in acknowledgements being sent.  Thank you in advance for your patience as we work to resolve this issue.“

A product deployment for TaxSlayer Pro Online will occur Tuesday, April 11th beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

MICHIGAN

• MI state returns cannot be edited or added to a return (Issue 94)

NEW YORK

• IT-203, Line 27, Federal Column not carrying entry for income from US government obligations (Issue 91)

VIRGINIA

• MFS return not giving the subtraction for disability income reported as wages (Issue 79)