3/12/22
Software vendors received the below update from MO regarding Direct Debit payments.
“I wanted to provide a quick update on the status of Missouri MeF Payments. Due to a few unexpected tax season issues, the development and testing on this process took much longer than we had anticipated. As of today, we officially have this ready to run in our production environment. We have identified all the accounts we did receive payments on. Of those accounts, we have pulled system data to identify the ones that have already remade their payment in some other manner. Missouri DOR will not be pulling those payments. All other past payments will still be pulled and are expected to hit customer accounts on approximately 3/18/22. A notification has gone out to customers alerting them of this.
Going forward, the Department will be initiating payments received on the requested effective date. Customers will want to allow up to 5 business days for the payment to be debited from their bank account.
Customers with questions can contact the Department at [email protected] or 573-751-8150.”
3/9/22
We have received additional information from MO DOR regarding returns already filed with direct debit information present. Basically, ignore everything we said below!
Beginning next week, MO DOR will begin processing returns with direct debit information present. This means that any impacted taxpayers should NOT make other payment arrangements. If a TP has already made their payment using another method, MO indicated they will first check their records to make sure a payment has not been made prior to processing the returns (to avoid a double payment by the TP). MO also stated they will communicate out to the impacted TP’s they will be processing their payments prior to actually processing the payment.
This post is specific to 2021 Missouri electronically filed returns through TaxSlayer Pro Online that filed as “E-file: Direct Debit” state return type.
At this time, 3/8/22, we advise to NOT use E-file: Direct Debit for MO returns. We have a work item for development to remove direct debit as an option for MO returns.
For 2021, MO advised vendors they would now be offering Direct Debit as a payment option for electronically filed returns. MO contacted vendors again closer to the beginning of filing season indicating internal issues were occurring with their direct debit payment system, but expected a resolution prior to the beginning of filing season. Given the timeline to resolve processing issues prior to the beginning of e-file, we elected to leave direct debit as a payment option in the application. At the time of this post, MO is unable to process direct debit payments sent with an e-filed return.
How To Identify Already Filed MO Returns with Direct Debit
From the main page of your site, go to Reports > Other Data Reports > Management Reports. Run the “Pro Web Returns – Detail Return Report. Filter the “State Return Type” column by “Direct Debit” and the “State” column by “MO”. This will identify already filed MO Direct Debit returns. Impacted TP’s will need to mail in their payment using the voucher with their return prior to 4/18/22 or they visit the MO DOR website to make their payment or request a payment plan: MO Department of Revenue Payment Options