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Unable to Advance Past 1st Page of E-file After Federal Return Accepted [RESOLVED]

04 Feb 22
Craig Smith
No Comments

2/8/2022 – This is now resolved.


We are aware of an issue where users are getting a validation message indicating a required selection is needed for the Federal return type after the Federal return has been accepted. This is prohibiting users from advancing past the Return Details page of e-file. Currently, this means if you are attempting to resubmit a previously rejected state return OR attempting to transmit a State Only return, you are unable. If you simply need to print a copy of a return and are trying to access the Submission Page, we recommend generating a PDF from Client List instead.

We have opened a high priority ticket (Issue 6620) with development.

Release Notes: February 4th – CT, EITC & MA

03 Feb 22
Craig Smith
No Comments

The site will be placed in maintenance on Friday, February 4th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

CONNECTICUT

  • Input for Amount Paid with Original Return on CT-1040X not carrying to Column C (Issue 6588)

EITC

  • Update 2021 software for TP’s at least age 18 to receive EITC if eligible (Issue 6447)

MASSACHUSETTS

  • Update software to use 2019 earned income to consider 2021 MA EITC when used on Federal (Issue 6575)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

TaxSlayer VITA/TCE Support: Chat Unavailable [RESOLVED]

03 Feb 22
Craig Smith
No Comments

2/3/2022 – 4:09pm ET: Chat is now back available.


2/3/2022 – 4:00pm ET: We are currently looking into why the “Chat” option is not displayed within the “Help & Support” menu when inside of a tax return.

Release Notes: February 3rd – IA, MN, NE, NM, OH & WV

02 Feb 22
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, February 3rd, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

IOWA

  • Add input to claim educator expenses in excess of Federal amounts (Issue 6483)

MINNESOTA

  • Correct a print issue when generating the CRP (Issue 6544)
  • M1PR-AI not including full alimony from both TP and SP (Issue 6545)

NEBRASKA

  • Update to allow 5% deduction of Taxable SSB from Federal when income above 100% deduction threshold (Issue 6555)

NEW MEXICO

  • Update Working Families Tax Credit calculation to include individuals with ITIN’s (Issue 6541)

OHIO

  • Update additional educator expense deduction to cap at $500 instead of $250 when both TP’s qualify (Issue 6548)

WEST VIRGINIA

  • Senior Citizen Tax Credit for Property Tax Paid not calculating for a return (Issue 6554)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: January 31st – E-file, ME, SC & VT

30 Jan 22
Craig Smith
No Comments

The site will be placed in maintenance on Monday, January 31st, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

E-FILE

  • Added ability for a user to collapse the right hand menu in e-file (2021 Update)

MAINE

  • Add entry for ME COVID Disaster Relief Payments in Subtractions from Income (Issue 6515)

SOUTH CAROLINA

  • Charitable deduction on Federal (when taking Standard deduction) not adding back on state return (Issue 6495)
  • 1040-TC, Line 2 including full AGI instead of only AGI from other state (Issue 6507)

VERMONT

  • RRC-146, Line 9 always checked YES even when no filing requirement for Federal return (Issue 6509)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Message from Arizona: Pause in Acks

28 Jan 22
Craig Smith
No Comments

Software vendors received the below messaging from Arizona. No acks will be returned until Monday morning after 8am MST.

“Arizona’s MeF Production system is scheduled to be unavailable from 4:00 PM MST, Friday, 1/28/2022 through Monday, 1/31/2022 at 8:00 AM MST. During the maintenance period, all processing will be paused (returns filed during this timeframe will be queued at the IRS). Returns will be retrieved and processed after the maintenance period.”

Release Notes: January 28th – E-file, MA, NC & PA

27 Jan 22
Craig Smith
No Comments

The site will be placed in maintenance on Friday, January 28th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

E-FILE

  • Corrected print experience on Submission Page (Issue 6465)

MASSACHUSETTS

  • Do not exclude unemployment benefits deduction from Schedule CB and NTS/LIC calculations (Issue 6471)

NORTH CAROLINA

  • Schedule S not generating in PDF when applicable (Issue 6517)

PENNSYLVANIA

  • Add entry menu for Schedule UE, Part C – Misc Expenses (Issue 6468)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

TaxSlayer Pro Online 2021: Prior Year E-file Now Live

26 Jan 22
Craig Smith
No Comments

E-filing prior year returns is now live. The IRS allows the current + 2 prior years for electronic file. For this filing season, this means 2021, 2020, and 2019 Federal returns can be electronically filed. Most states with the exception of Rhode Island also allow prior year state e-files.