The below highlighted checkbox in E-file under “Optional Questions” should not be marked for VITA/TCE returns, even if you are preparing your own return through a VITA/TCE site. This checkbox can create validation issues for state returns because they will be looking for paid preparer information (i.e. PTIN or SSN) with the return. This checkbox should be ignored. If you filed a state return with this checkbox marked and it either validated or rejected, uncheck the box and resubmit the return.
