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VITA/TCE Customer Support – November 18th

17 Nov 21
Craig Smith
No Comments

VITA/TCE Support will be closed on Thursday, November 18th from 10:30am – 5:00pm ET. Normal off-season hours will resume on November 19th.

Release Notes: November 16th – F7202 & RRC (EIP 3)

15 Nov 21
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, November 16th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

FORM 7202 – CREDITS FOR SICK LEAVE AND FAMILY LEAVE

  • Updating Form 7202 input page to 2021 (2021 Update)

RECOVERY REBATE CREDIT

  • Updating 2021 software for inclusion of EIP 3 for Recovery Rebate Credit (2021 Update)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

VITA/TCE Customer Support – November 4th

03 Nov 21
Craig Smith
No Comments

VITA/TCE Support will be closed on Thursday, November 4th from 8:00am – 9:30am ET.

VITA/TCE Customer Support – 10/28/21

27 Oct 21
Craig Smith
No Comments

VITA/TCE Support will be closed on Thursday, October 28th from 12:00p-5:00pm ET. Normal off-season hours will resume on October 29th.

Message from NY Department of Taxation: Reject Code R0170 [UPDATE]

05 Oct 21
Craig Smith
No Comments

10/8/21

NY returns can now be e-filed. Any previously rejected NY returns for R0170 can be resubmitted as well.

10/5/21

Due to an issue with NY returns where Reject Code R0170 is being issued in error, the NY Department of Taxation has requested to all software vendors to not transmit any NY returns at this time. Until this issue is resolved, any NY return transmitted will be rejected in error. This only impacts NY returns. Please do not attempt to resubmit any previously rejected NY return.

Customer Portal Training Guide & Video Now Available

29 Sep 21
Craig Smith
No Comments

The mini-guide and video for the Customer Portal is now Available on the blog. These are not available in the Practice Lab at this time.

Click Here for the video.

Click Here for the training guide.

Release Notes: September 16th – MI (Detroit)

15 Sep 21
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 16th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

MICHIGAN

  • Part-Year Detroit return missing input for Credit for Taxes Paid to Another City While a Resident (Issue 6279)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: September 9th – ITIN & Other Fed Withholding

08 Sep 21
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, September 9th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

ITIN ERROR

  • Correct an issue where trying to add an ITIN was generating an error in program years 2019 and 2020 (Issue 5098)

OTHER FEDERAL WITHHOLDING

  • Data tracking not working inside the “Other Federal Withholding” menu when marked from a 1099-NEC

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.