TaxSlayer VITA/TCE support will close at 3:00pm on Friday, December 3rd. Normal support hours will resume on Monday, December 6th at 8:00am ET.
TaxSlayer VITA/TCE support will close at 3:00pm on Friday, December 3rd. Normal support hours will resume on Monday, December 6th at 8:00am ET.
The site will be placed in maintenance on Tuesday, November 30th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.
FORM 7202
RECOVERY REBATE CREDIT
Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.
TaxSlayer offices will be closed beginning Wednesday, November 24th at 12:00pm ET and will not reopen until Monday, November 29th. Normal support hours will resume at 8:00am ET on November 29th. We hope everyone has a safe and happy Thanksgiving.
The site will be placed in maintenance on Tuesday, November 23rd, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.
AMENDED RETURN
PRIOR YEAR CARRYFORWARD
Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.
UPDATE 11/24/21
All impacted transmissions from 11/17 have been resent and accepted.
The IRS MeF (Modernized Electronic Filing) team issued the below message to software vendors on Monday, November 22nd.
“Hello,
MeF experienced an internal service error on 11/17/2021. We realize we contacted you about this issue the afternoon before the MeF deadline for submitting individual returns. We apologize for this short timeframe.
Our programmers are working on creating a window this week where you can resubmit through MeF any submissions where you did not get an acknowledgement on 11/17/2021. When this window is open, you don’t need to use the same submission ID from the original submission.
Please let us know if you would like to send the remaining submissions through MeF this week. Please also confirm the ETINs you will use. We apologize for the inconvenience.”
If your site(s) have any Federal returns transmitted on November 17th with outstanding acks, there is nothing you need to do on your end. Once the IRS informs vendors of the transmission window, we will resend all returns with acks outstanding.
VITA/TCE Support will be closed on Thursday, November 18th from 10:30am – 5:00pm ET. Normal off-season hours will resume on November 19th.
The site will be placed in maintenance on Tuesday, November 16th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.
FORM 7202 – CREDITS FOR SICK LEAVE AND FAMILY LEAVE
RECOVERY REBATE CREDIT
Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.
VITA/TCE Support will be closed on Thursday, November 4th from 8:00am – 9:30am ET.