Author Archives: %s

TaxSlayer Pro Online: Print Operation Timing Out [RESOLVED]

03 Dec 20
Craig Smith
No Comments

8:47am ET

The print issue has been resolved.

8:23am ET

Currently, generating a PDF inside and outside of a return is timing out. Our development team is currently investigating the issue.

Release Notes: December 3rd – Summary/Print Page

02 Dec 20
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, December 3rd, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

SUMMARY/PRINT

  • Correct the issue where some users were unable to generate a PDF from the Summary/Print page (Issue 5110)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

VITA/TCE Thanksgiving Support Hours

24 Nov 20
Craig Smith
No Comments

TaxSlayer VITA/TCE Support will close on Wednesday, November 25th at 12:00pm ET and will reopen for normal off-season hours on Monday, November 30th at 8:00am ET.

Happy Thanksgiving from our Family to yours!

VITA/TCE Support: Thursday, November 19th

18 Nov 20
Craig Smith
No Comments

TaxSlayer VITA/TCE support will be closed on Thursday, November 19th beginning at 10:30am ET for the remainder of the day (5:00pm ET) for a company Thanksgiving celebration. Normal off-season support hours will resume on Friday, November 20th at 8:00am ET.

Release Notes: November 17th – Other Fed Withholdings & Office Setup

16 Nov 20
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, November 17th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

OFFICE SETUP

  • Correct an issue where the phone number was not being saved in the office setup menu

OTHER FEDERAL WITHHOLDINGS 

  • Other Federal Withholding entries were not being included in total payments in 2020 program

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Practice Lab 2020: Above the Line Charitable Deduction

13 Nov 20
Craig Smith
No Comments

One of the CARES Act updates impacts allowable charitable cash contributions for Standard Deduction filers. The deduction of charitable contributions is generally reserved for taxpayers that itemize their deductions. With the CARES Act, Standard Deduction filers can now deduct up to $300 in cash contributions. The allowed above-the-line deduction will carry to Line 10b of the 2020 Form 1040. Additional information can be found here.

This 2020 calculation is already implemented within the 2020 Practice Lab. To see the calculation carrying to Line 10b of Form 1040, you must generate the PDF from the Client List or Summary/Print menu. The 1040 View still reflects 2019 and will be updated to reflect the 2020 1040 prior to the beginning of the filing season.

Note: Non-cash contributions, when applicable, are carrying to Line 10b of Form 1040. This discrepancy has been reported to our development team.

Release Notes: November 10th – 2020 Practice Lab

09 Nov 20
Craig Smith
No Comments

The site will be placed in maintenance on Tuesday, November 10th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

PRACTICE LAB

  • The 2020 Practice Lab is scheduled to be launched during the November 10th deployment. See additional details here.

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.

Release Notes: November 5th – Carryforward & Client Status

04 Nov 20
Craig Smith
No Comments

The site will be placed in maintenance on Thursday, November 5th, beginning at 5:00am ET to release the below update(s). Note that deployments may take up to 3 hours to complete. During this time, access to the program may be limited.

CARRYFORWARD

  • Update for 2020 to not present as a carryforward item State and Local Refund information when the prior year state(s) had a $0 refund or less and did not itemize on the Federal (Enhancement)

CLIENT STATUS

  • Update for 2020 to add a “Cancel” button to the top of the Client Status page accessed from Tools drop-down on Client List (Enhancement)

 


Click here to download a PDF of our Cumulative Release Notes & Program Enhancements.